Gift Shop Office Clerk

MedStar Health’s Washington Hospital Center; Baltimore (MD); On-site; USD 25,000 - 41,000; Full time

Job summary

MedStar Health’s Washington Hospital Center in the Baltimore area is seeking a diligent clerical support specialist to perform typing, filing, photocopying, and telephone answering. The role supports department operations and adheres to policies and regulatory requirements.

The position requires a High School Diploma or GED with at least 6 months of clerical experience; medical terminology knowledge is preferred to assist in handling clinical-related documents.

Qualifications

• High School Diploma or GED is required.
• Knowledge of medical terminology preferred.
• 6 months clerical/office experience required.

Responsibilities

• Contributes to department goals and adheres to policies; complies with regulations.
• Answers telephone screens; routes calls; provides information according to procedure.
• Assists in data collection and reporting; maintains automated information systems.
• Distributes information and processes receipts; records and files data.
• Checks, proofs, sorts, and distributes materials; operates standard office equipment.
• Orders and maintains office supplies; may input inventory data and codes.
• Responds to information requests in a timely manner.
• Schedules appointments and meetings; maintains calendars.
• Sets up and maintains departmental files and records; archives materials.
• Sorts and distributes all incoming mail.
• Types letters, memos, minutes and other materials.
• Participates in meetings/committees; represents department and hospital in outreach.
• Participates in quality and service improvement teams.

Skills

Typing

Verbal communication

Written communication

Education

High School Diploma or GED

Medical terminology knowledge (preferred)

Job description

About the Job

Location: Union Memorial Hospital

Status: Full-time, 40-hours per week

Gift Shop Hours: Monday-Friday, 9:0am-8:00pm; Saturday & Sunday, 10:00am-5:00pm

General Summary of Position

Performs a variety of clerical support services such as typing filing photocopying and answering telephones.

Primary Duties and Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Answers telephone screens and routes calls takes messages and provides information according to department procedure.
• Assists in the accumulation of data and the preparation of reports and correspondence. Assists in maintaining automated information systems used by the department (inventory purchasing receiving etc.)
• Assists in the distribution of information and processing of receipts.
• Checks proofreads sorts assembles and distributes materials; operates standard office equipment such as calculators copy machines and typewriters.
• Orders and maintains office supplies. May complete purchase orders and miscellaneous forms; May Input inventory data into system check correctness of account coding and research information to ensure accuracy or investigate discrepancies.
• Responds to requests for information and assistance in a timely manner.
• Schedules appointments and meetings.
• Sets up and maintains departmental files and records and assists in maintaining office systems. Organizes and files information reports and correspondence.
• Sorts prioritizes and distributes all incoming mail.
• Types letters memos minutes and other materials.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required.
• Participates in multidisciplinary quality and service improvement teams.

Minimal Qualifications

Education

• High School Diploma or GED required
• Knowledge of medical terminology preferred

Experience

• 6 months clerical/office experience required

Knowledge Skills and Abilities

• Typing and computer skills.
• Verbal and written communication skills.

This position has a hiring range of

USD $18.40 - USD $29.74 /Hr.