Gift Shop & Espresso Expert | Customer-Centric Retail

McMenamins Elks Temple; Tacoma (WA); On-site; USD 21,000 - 28,000; Full time

Job summary

McMenamins Elks Temple is seeking a Bottle Shop staff member to provide exceptional customer service in the gift shop and maintain a welcoming shopping atmosphere. Responsibilities include greeting customers, answering questions, suggesting merchandise, making coffee drinks, operating the register with accurate cash handling, and maintaining cleanliness and stock.

The role may involve working outdoors at merchandise tents, completing inventory, and assisting with displays.

Qualifications

• Previous customer service or retail experience
• Obtain and maintain current Food Handlers and MAST license
• Flexible schedule including days, evenings, weekends, holidays

Responsibilities

• Greet customers and assist with questions
• Suggest merchandise and prepare coffee/espresso drinks
• Operate cash register and handle cash accurately
• Clean, stock, and process freight; assist with opening/closing duties
• Set up merchandise presentations and maintain a neat store environment
• Stay aware of property events and answer customer questions as needed
• Work well independently and as part of a team

Skills

Customer service

Retail experience

Cash handling

Education

Food Handlers Card

Class 12

Job description

McMenamins Elks Temple is seeking a Bottle Shop staff member to provide exceptional customer service in the gift shop and maintain a welcoming shopping atmosphere. Responsibilities include greeting customers, answering questions, suggesting merchandise, making coffee drinks, operating the register with accurate cash handling, and maintaining cleanliness and stock.

The role may involve working outdoors at merchandise tents, completing inventory, and assisting with displays.