Craft Coffee Specialist: Espresso, Customer Experience

Diverse Concepts, LLC; Pigeon Forge (TN); On-site; USD 18,000 - 22,000; Part time

Job summary

Diverse Concepts, LLC is seeking a friendly Coffee Shop Team Member to welcome customers, educate on drinks, and deliver great service in a fast-paced setting.

You will prepare and serve beverages, maintain inventory, keep the store clean, and help grow sales while ensuring compliance with health standards and policies.

Ideal candidates are reliable, able to work nights, weekends, and holidays, and comfortable standing for long periods as they contribute to a welcoming coffee bar experience.

Qualifications

• Strong communication skills to interact with customers.
• Basic math and reading abilities for tills and menus.
• Ability to follow directions and procedures.
• Willingness to work irregular hours, nights, weekends and holidays.
• Compliance with health, sanitation laws and company policies.
• Stamina for standing, bending, and repetitive motions.

Responsibilities

• Welcome and assess customers' coffee interests.
• Educate customers on drinks and menu.
• Sell coffee and equipment; explain differences.
• Prepare and serve drinks per recipes.
• Attract customers and expand services.
• Maintain inventory of beans, equipment, pastries.
• Keep equipment and store clean and safe.
• Maintain sanitation and store appearance.
• Improve processes and store quality.
• Update knowledge through publications.
• Enhance shop reputation by owning new requests.

Skills

Effective communication

Basic math

Reading skills

Follow directions

Flexible hours

Sanitation knowledge

Retail/Restaurant knowledge

Job description

Diverse Concepts, LLC is seeking a friendly Coffee Shop Team Member to welcome customers, educate on drinks, and deliver great service in a fast-paced setting.

You will prepare and serve beverages, maintain inventory, keep the store clean, and help grow sales while ensuring compliance with health standards and policies.

Ideal candidates are reliable, able to work nights, weekends, and holidays, and comfortable standing for long periods as they contribute to a welcoming coffee bar experience.