Gift Shop Coord

Henry Mayo Newhall Hospital; Santa Clarita (CA); On-site; USD 52,000 - 81,000; Full time

Job summary

Henry Mayo Newhall Hospital in Valencia, California, is seeking a Gift Shop Coordinator to oversee daily operations, set financial goals, ensure profitability, and manage merchandising. You will supervise volunteers, maintain records, and deliver excellent customer service in a community-focused hospital environment.

The role requires 2–3 years of retail management, strong communication, and a team-oriented mindset.

Qualifications

• Minimum high school graduate or higher education with an emphasis on customer service and business.
• Minimum of two to three years of retail management experience with an emphasis on buying, selling, and display.
• Excellent communication skills and desire to provide a friendly and enjoyable customer service experience.
• Demonstrates values of teamwork, accountability, authenticity, and learning.

Responsibilities

• The Gift Shop Coordinator oversees the day-to-day operations of the Gift Shop, setting financial goals, profitability, and merchandising.
• Manage inventory and maintain financial records, oversee gift shop volunteers, and support volunteer services while delivering excellent customer service.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or higher (customer service/business emphasis)

Tools

POS inventory system

MS Word

MS Excel

MS Outlook

Job description

Job Brief

1 Opening

Pay Range: GIFT SHOP COORD - $25.12 to $38.94

Your Work Here Matters. Your Career Here Thrives.

Imagine coming to work every day knowing that what you do genuinely changes lives. At Henry Mayo Newhall Hospital, that’s not just a tagline — it's the reality for every member of our team.

We're not just a hospital. We're the heartbeat of the Santa Clarita Valley — a 357-bed, not-for-profit Level II Trauma Center that has been a trusted pillar of this community since 1975. And we are looking for passionate, driven professionals who want to be part of something bigger than themselves.

Where Clinical Excellence Meets Cutting-Edge Care

Here, you'll work alongside an award-winning team delivering some of the most advanced medical services in the region, including:

• Comprehensive heart and vascular care
• Advanced stroke treatment
• Cancer care in partnership with Keck Medicine of USC
• Women's imaging and breast health services
• Emergency and trauma care
• Cardiac rehabilitation and wellness programs

As a key part of Los Angeles County's STEMI receiving network, we provide lifesaving cardiac intervention through our state-of-the-art Roberta G. Veloz Cardiac Cath Lab. We continuously invest in the latest technology and innovation — which means you'll always be working at the forefront of modern medicine.

A Culture You’ll Be Proud to Be Part Of

Our vision — To Be the Most Patient-Centric Hospital Anywhere — drives everything we do. But it's our people who make that vision a reality. Physicians, nurses, staff, and volunteers come together here in a culture rooted in compassion, collaboration, and excellence.

When you join Henry Mayo, you're not just accepting a job offer. You're joining a family that genuinely cares — about our patients, our community, and you.

Located in Beautiful Valencia, California

Nestled in the vibrant Santa Clarita Valley, you'll enjoy an exceptional quality of life both inside and outside of work — with top-rated schools, scenic surroundings, and a welcoming community that generations of families proudly call home.

Job Summary

The Gift Shop Coordinator is responsible for the day-to-day operations of the Gift Shop. These operations consist of setting financial goals, ensuring profitability and effective merchandising. This role involves managing inventory, maintaining financial records, overseeing gift shop volunteers, supporting volunteer services department and providing excellent customer service.

What You'll Bring To The Team

• Proficiency in POS inventory computer system and general cashiering skills.
• Computer knowledge and skills in MS WORD, Excel and Outlook
• Knowledge of retail management best practices and willingness to learn new skills.

Licensure And Certification

• N/A

Education

• Minimum high school graduate or higher education with an emphasis on customer service and business.

Experience

• Minimum of Two to three years of retail management experience with an emphasis on buying, selling, and display.
• Excellent communication skills and desire to provide a friendly and enjoyable customer service experience.
• Demonstrates values of teamwork, accountability, authenticity, and learning.