Gift Shop Associate — Engaging Service & Visual Merchandising

The Waterfront Restaurant; Edisto Island (SC); On-site; USD 22,000 - 30,000; Full time

Job summary

Wet Willie's on Edisto Island is hiring a retail associate to greet customers, uncover needs and help select products. You’ll maintain an inviting store appearance, stock displays and handle transactions with a friendly, helpful attitude.

Responsibilities include assisting customers, promoting sales, resolving issues professionally and following safety rules. A high school diploma or GED is required; prior retail or customer service experience is preferred, with strong listening and

Qualifications

• High School Diploma or GED required.
• Previous retail or customer service experience preferred.
• Ability to listen carefully and actively.
• Strong interpersonal and communication skills.
• Strong problem-solving skills.
• General physical abilities to perform clerical, cashier, merchandising and supervisory functions of the job.
• Ability to lift and/or move heavy objects or to assist in this process.

Responsibilities

• Build customer confidence by making the store experience interactive, engaging and reassuring
• Maximize customer experience by uncovering needs and offering solutions
• Maintain the visual appeal of the store
• Develop positive customer relationships
• Ensures customers are greeted and waited on quickly, efficiently and in a pleasant manner
• Assist in stocking and organizing displays ensuring that all merchandise is presented in a professional manner
• May be assigned to operate the cash register, promote sales and assist customers
• May be assigned to the stock room quality controlling, processing, pricing and stocking merchandise
• Resolve customer complaints and handle merchandise returns in a pleasant and professional manner
• Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used

Skills

Active listening

Interpersonal skills

Communication skills

Problem solving

Physical stamina

Education

High School Diploma or GED

Job description

• Build customer confidence by making the store experience interactive, engaging and reassuring
• Maximize customer experience by uncovering needs and offering solutions
• Maintain the visual appeal of the store
• Develop positive customer relationships
• Ensures customers are greeted and waited on quickly, efficiently and in a pleasant manner
• Assist in stocking and organizing displays ensuring that all merchandise is presented in a professional manner
• May be assigned to operate the cash register, promote sales and assist customers
• May be assigned to the stock room quality controlling, processing, pricing and stocking merchandise
• Resolve customer complaints and handle merchandise returns in a pleasant and professional manner
• Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used

Requirements

• High School Diploma or GED required
• Previous retail or customer service-oriented experience preferred
• Ability to listen carefully and actively
• Strong interpersonal and communication skills
• Strong problem-solving skills
• General physical abilities to perform the clerical, cashier, merchandising and supervisory functions of the job
• Ability to lift and/or move heavy objects or to assist in this process