Gift Shop Assistant - Gift Shop - Memorial Hospital - Variable Shift - Full Time

300 Sharp HealthCare; San Diego (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Sharp HealthCare in San Diego operates hospital gift shops and seeks a friendly team member to provide retail store duties. You will assist customers, manage merchandise displays, handle cash, and support volunteers in daily operations.

Requirements include a high school diploma and about 1 year of retail experience; experience working with volunteers is a plus. The role requires flexible hours, including some nights and weekends, and is on-site at Sharp facilities.

Qualifications

• H.S. Diploma or Equivalent
• 1 year retail experience
• Experience working with volunteers

Responsibilities

• Responds to customer inquiries and assists with merchandise and store services.
• Unpack, price, and stock shelves; maintain display appearance.
• Perform retail cashier duties, processing cash/credit transactions and calculating tax.
• Develop and maintain rapport with volunteers and provide training support as needed.
• Provide clerical assistance (data entry, deposits, etc.) and assist with coordinating store operations.

Skills

Retail experience

Customer service

Volunteer coordination

Cash handling

Education

High School Diploma or Equivalent

Job description

Hours

Hours: Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $25.000 - $27.640 - $30.490

This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement. In alignment with the SEIU CBA, this position will be posted for 7 days internally from 08/04/26 to 08/12/26 and available only to existing members of the ratified SEIU Bargaining Unit with a contract expiration date of 9/30/2027.

What You Will Do

Provide assistance within the Hospital gift shops by performing retail store duties.

Preferred Qualifications

H.S. Diploma or Equivalent 1 Year Retail experience. Experience working with volunteers.

Essential Functions

Customer service

Responds to customer inquiries regarding merchandise and store services, both in person and on the phone. Exhibit excellent public relations skills at all times in dealing with volunteers, customers, employees and physicians. Conduct is consistent with goals and expectations of the hospital administration and Auxiliary board.

Other duties

Provides clerical assistance as necessary (data entry, accounts payable, post deposits, etc.). Exhibits a spirit of cooperation and teamwork. Takes initiative to get jobs done and problems solved without being asked. Utilizes time between workloads to assist volunteers and co-workers.

Merchandising

Unpack, check-in, price new merchandise, and stock shelves. Maintains appearance of counters and shelves. May arrange product displays when asked. Assists in conducting inventory of physical merchandise. Assist with monitoring inventory and purchasing as needed.

Cash handling

Performs retail cashier duties for the shop; totals customer purchases and applicable tax and employee or volunteer discounts; handles both cash and credit transactions and makes change; bags merchandise. Count and tally daily receipts of money when on duty.

Volunteer support

Develop and maintain good rapport with volunteer personnel. Help volunteers feel valued and appreciated. May assist with training volunteers.

Knowledge, Skills, and Abilities

Ability to initiate and use good judgment as required to forecast and respond to customer needs and ensure customer satisfaction. Ability to be detail oriented. Tact and diplomacy skills are required when dealing with customers and vendors and in the supervision of volunteers. Flexibility and adaptability are desired, ability to work nights and weekends as needed. Must be able to make a decision and work independently. Some computer knowledge required.

Equal Opportunity / Affinity Language

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

About Sharp HealthCare

Sharp HealthCare is a not-for-profit health care system based in San Diego, California, with four acute care hospitals, three specialty hospitals, three medical groups and a health plan. We provide medical services in virtually all fields of medicine, including primary care, heart care, cancer, orthopedics, women’s health, rehabilitation, robotic surgery and bariatric surgery. Sharp sets the community standard for exceptional care. Sharp Grossmont Hospital and Sharp Memorial Hospital have received prestigious Magnet recognition by the American Nurses Credentialing Center for excellence in nursing practices and quality patient care. At the heart of our organization are more than 18,000 affiliated physicians, nurses, staff and volunteers who are on a journey to make health care better for our patients and their families. It’s what we call The Sharp Experience – treating each person with dignity, compassion and respect, and using our clinical excellence and advanced technology to deliver the highest-quality patient care. We are dedicated to transforming the health care experience by making Sharp the best place to work, the best place to practice medicine and the best place to receive care in San Diego.