Medical Assistant - SRS Float Pool - Per Diem - Day Shift - Intra-Unit/Dept Only

300 Sharp HealthCare; La Mesa (CA); On-site; USD 39,000 - 51,000; Full time

Job summary

Sharp HealthCare is seeking a Medical Assistant to support patients, clinicians and staff at our San Diego–area sites. The role emphasizes compassionate patient care, accurate medication administration and efficient clinic operations in a fast-paced environment.

Requirements include completion of a Medical Assistant program, BLS certification, and familiarity with front desk duties and documentation in electronic health records.

Qualifications

• Certification of completion of a Medical Assistant Program.
• AHA BLS Healthcare certification is REQUIRED.
• 1 Year MA experience in related clinical area.

Responsibilities

• Assist patients, staff and physicians to maintain efficiency and quality care.
• Administer medications safely and accurately per guidelines.
• Document patient care per protocol.
• Coordinate scheduling, front desk support and patient flow to maximize clinic efficiency.

Skills

AHA BLS Healthcare

Clinical skills

Education

Certification Medical Assistant Program

CMA - California Certifying Board for Medical Assistants

Hospital Corpsman (HM) - US Navy

Job description

Hours: Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No

Hourly Pay Range (Minimum - Midpoint - Maximum): $27.830 - $33.390 - $37.400

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do

Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population.

Required Qualifications

• Certification of completion of a Medical Assistant Program.
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED

Preferred Qualifications

• 1 Year MA experience in related clinical area.
• Certified Medical Assistant (CMA) - California Certifying Board for Medical Assistants -PREFERRED
• Hospital Corpsman (HM) - US Navy -PREFERRED

Essential Functions

Clinical competencies

• Successfully completes Clinical Competencies with a score of 90% or greater in each section = Great.
• Successfully completes Clinical Competencies with a score of 90% or greater on all but one section. Passed on retesting = Good.
• Unsuccessful in passing more than one section of Clinical Competency Testing and/or failed to pass testing on second attempt = Needs Improvement.

Clinical skills

• Demonstrates clinical knowledge and skill in assigned area and within scope of practice.
• Fully successful in performing/assisting with all tests and procedures in assigned department.
• Administers medications safely and accurately per guidelines and written order.
• Ensures verification by licensed person and documentation of all medications administered including two (2) patient identifier verification.
• No medication errors.
• Able to prepare patient for examination or procedure.
• Obtains complete and accurate consent for procedures/surgery.
• Prepares and labels biopsies in a thorough and accurate manner.
• Accurately documents patient care per protocol.
• Partners with physicians to continuously learn and expand clinical knowledge base.
• Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians.
• Returns phone calls according to physician instruction.
• May schedule patient appointments.
• In partnership with physician, may review pre-printed teaching materials or written instructions from the provider with the patient.
• Uses universal precautions and demonstrates knowledge of infection control policies and procedures.
• Provides assistance to PSRs in resolving issues related to front desk responsibilities including scheduling and telephone management.
• Acts as a positive role model and ensures appropriate service delivery.
• Participates in clinical projects as directed by the physician or manager.

Department specific requirements

• Department efficiency and effectiveness.
• Organizes and completes daily requirements and responsibilities.
• Telephone Message Management - Ensures prompt and efficient return of messages according to established policy.
• Troubleshoots and resolves problem calls.
• Daily Organization - Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards.
• Follows policy and procedure for entering of OCM and utilization of IDX.
• Completes work within assigned hours.
• Able to respond to changing circumstances and prioritize patient needs.
• Responds to urgent and emergent situations in a calm and capable manner.
• Utilizes good judgment and problem solving ability.
• Ensures readiness of reports and information to maximize patient visit.
• Maintains appropriate supply levels.
• Cost conscious in usage.
• Participates in and prepares for site inspections and inventories.
• Completes department inventories per guidelines.
• Enter authorizations and schedules surgeries and procedures in a timely and accurate manner.
• Assists in other departments as assigned to meet staffing needs and travels to other sites as business needs arise.

Quality initiatives

• Completes Quality Assurance (QA) assignments and ensures overall department compliance with requirements.
• QA scores: 96-100% = Great; 90-95% = Good; 90% and below = Needs Improvement.
• Support and completion of quality initiatives: P4P, BMI, DataMart, etc.

Technical skills

• Demonstrates knowledge of equipment and Information Systems applications.
• Able to activate emergency procedure per protocol - code, fire, etc.
• Documents patient care events in a thorough and accurate manner.
• Manages and completes AEHR tasks per prescribed time lines.
• Support and knowledge of new applications and policies: AEHR, Abbreviations, etc.
• Demonstrate typing skills proficiency by: Using a keyboard, required to type proficiently and accurately; Have the ability to type a minimum of 30 words per minute with 0-2 errors; Have the ability to proof work.

Knowledge, Skills, and Abilities

• Knowledge of insurance, utilization review, scheduling requirements and support of front desk responsibilities.
• Able to operate and maintain department equipment.
• Knowledge, Skills, and Abilities Demonstrated proficiency in clinical skill and office procedures.
• Medication administration proficiency.

Equal Opportunity Statement

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.

About Sharp HealthCare

Sharp HealthCare is a not-for-profit health care system based in San Diego, California, with four acute care hospitals, three specialty hospitals, three medical groups and a health plan. We provide medical services in virtually all fields of medicine, including primary care, heart care, cancer, orthopedics, women’s health, rehabilitation, robotic surgery and bariatric surgery. Sharp sets the community standard for exceptional care. Sharp Grossmont Hospital and Sharp Memorial Hospital have received prestigious Magnet recognition by the American Nurses Credentialing Center for excellence in nursing practices and quality patient care.

At the heart of our organization are more than 18,000 affiliated physicians, nurses, staff and volunteers who are on a journey to make health care better for our patients and their families. It’s what we call The Sharp Experience – treating each person with dignity, compassion and respect, and using our clinical excellence and advanced technology to deliver the highest-quality patient care. We are dedicated to transforming the health care experience by making Sharp the best place to work, the best place to practice medicine and the best place to receive care in San Diego.