Gift Shop Assistant

Lexington Medical Center; Columbia (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospital, ranked #1 in the Columbia area, seeks a Gift Shop Manager to oversee daily operations in the hospital gift shop. This role involves managing sales, customer service, and inventory, while ensuring a positive experience for patients and visitors. A supportive and team-oriented environment is offered with various benefits starting from day one.

Benefits

Medical, dental and life insurance benefits from day one

Health care and dependent care flexible spending accounts (FSAs)

403(b) match plan enrollment from day one

Employer paid life insurance – equal to 1x salary

Adoption assistance

Short-term and long-term disability coverage after 90 days

Student loan forgiveness

Qualifications

• Ability to function in a team environment with excellent customer service skills.
• Computer experience required.
• Knowledge of a Point of Sale System preferred.

Responsibilities

• Responsible for gift shop operations on weekend and nights.
• Maintain cash control and manage customer transactions.
• Orient and train new staff assigned to weekend shifts.

Skills

Customer Service

Communication Skills

Cash Management

Teamwork

Education

High School Diploma or Equivalent

Tools

Point of Sale System

Job description

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Consistently named best hospital, Lexington Medical Center dedicates itself to providing quality health services that meet the needs of its communities. Ranked #1 in the Columbia metro area by U.S. News & World Report, Lexington Medical Center is the only hospital named one of the Best Places to Work in South Carolinaand the first hospital in the state to achieve Magnet with Distinction status for excellence in nursing care.

The 607-bed teaching hospital anchors a health care network that includes six community medical centers and employs more than 8,700 health care professionals. The network includes a cardiovascular program recognized by the American College of Cardiology as South Carolina’s first HeartCARE CenterTM and an accredited Cancer Center of Excellence affiliated with MUSC Hollings Cancer Center for research and education. The network also features an occupational health center, the largest skilled nursing facility in the Carolinas, an Alzheimer’s care center and nearly 80 physician practices. Its postgraduate medical education programs include family medicine and transitional year.

To assist the Gift Shop Manager in the overall running of the Gift Shop.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: None
Substitutable Education & Experience: None
Required Certifications/Licensure: None
Required Training: Ability to function in a team environment with excellent customer service skills. Computer experience required. Knowledge of a Point of Sale System preferred. Must have good communication skills and be able to understand both written and oral communications.

Essential Functions

• Reports for duty on time and ready to work the shift. Available to substitute on short notice.
• Responsible for gift shop operations on weekend and nights. This involves management of cash receipts and stock, opening and closing store, preparing registers, and troubleshooting customer concerns.
• Maintains good knowledge and location of merchandise and prices in the shop and stockroom.
• Rings up sales while maintaining cash control. Remains current on how to handle special sales, credit cards, payroll deduction, discounted sales, exchanges, and refunds.
• Prepares payroll deduction tickets, credit card tickets and coins for deposit if working nights and weekends.
• Responsible for orienting and training new volunteers/staff assigned to weekend shifts on policies and procedures.
• Checks stock needs in shop and replenishes with like or similar merchandise.
• Assists with design of creative and attractive displays.
• Assists with stock room organization.

Duties & Responsibilities

• Prepares merchandise for sale by unpacking and pricing.
• Responsible for dusting and cleaning displays.
• Assist manager or other authorized personnel with related job duties as needed.
• Demonstrates communication knowledge/skills necessary to provide services to the age of patient served.
• Assists and supports the Auxiliary as requested by the manager.
• Performs all other duties as assigned by authorized personnel or as requested in an emergency, e.g. fire or disaster.
• Maintains an optimistic and professional image and exhibits customer relation skills to patients, visitors, physicians and co-workers. Shows courtesy, compassion and respect. Conforms to Service Excellence policy and "House Rules."
• Participates in quality assessment and improvement activities.
• Demonstrates receptiveness to change and maintains a positive outlook throughout change process.
• Contributes to department effectiveness by planning and organizing work to be timely and accurate.
• Cost effectively utilizes resources and appropriately accounts for supplies and equipment.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Student loan forgiveness

Equal Opportunity Employer
It is the policy of LMC to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. LMC endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.