Gift & Cash Receipts Specialist — Hybrid

University of Illinois Foundation; Urbana (IL); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Hybrid schedule

Medical insurance

Vision insurance

Dental coverage

Life insurance

Paid vacation

Pension plan

Job summary

The University of Illinois Foundation seeks a Representative, Cash Receipts to perform complex accounting duties processing gifts, non-gifts, and adjustments across multiple offices. You will provide donors and University units with accurate instructions and documentation for receiving different types of transactions including checks, credit cards, ACH, wires, and securities.

The role emphasizes accurate documentation and strong customer service as you reconcile transactions using Hyland OnBase

Qualifications

• Bachelor's degree or three years related work experience.
• Strong customer service skills with diverse constituent groups.
• Excellent attention to detail, organizational abilities, and communication skills.
• Proficiency in learning position-related software and databases.
• Ability to work both independently and collaboratively, recognizing priorities to meet deadlines.

Responsibilities

• Process and classify items received through the Foundation's lockbox, Cash Receipts Office, Chicago Gift Processing Office, and Springfield Gift Processing Office, determining appropriate categorization and ensuring compliance with accounting policies and procedures.
• Enter, store and retrieve information related to all gifts and non-gifts using Hyland OnBase, maintaining accurate documentation and filing of all transactions, reports and ledgers.
• Provide excellent customer service to donors, companies, and University colleagues through email and phone correspondence, assisting with recurring gift maintenance, providing documentation, and offering additional support as needed.
• Process manual credit card transactions through the Foundation website, handle credit card refunds approved by the Director, and work with units using Square readers to reconcile events with receipts.
• Research and record Foundation gifts inadvertently deposited into University accounts, coordinating with University accounting to ensure proper gift processing.
• Assist with special projects and perform related duties as assigned by the Manager and Director of Cash Receipts.

Skills

Customer service

Attention to detail

Communication skills

Software proficiency

Teamwork / independent work

Education

Bachelor's degree or three years related work experience

Tools

Hyland OnBase

TED donor tracking

Job description

The University of Illinois Foundation seeks a Representative, Cash Receipts to perform complex accounting duties processing gifts, non-gifts, and adjustments across multiple offices. You will provide donors and University units with accurate instructions and documentation for receiving different types of transactions including checks, credit cards, ACH, wires, and securities.

The role emphasizes accurate documentation and strong customer service as you reconcile transactions using Hyland OnBase