Representative, Cash Receipts

University of Illinois Foundation; United States; Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Hybrid work arrangement

Comprehensive benefits

Job summary

University of Illinois Foundation is seeking a Representative, Cash Receipts to manage gift and non-gift transactions, ensuring accurate processing and documentation. The role supports donors and University units, handling various payment methods and coordinating with campus offices.

The position requires a Bachelor's degree or equivalent experience, strong attention to detail, and the ability to work both independently and within a team. A hybrid schedule and comprehensive benefits are offered.

Qualifications

• Bachelor's degree or three years related work experience.
• Strong customer service skills with ability to work with diverse constituent groups.
• Excellent attention to detail, organizational abilities, and communication skills.
• Proficiency in learning position-related software and databases.
• Ability to work both independently and collaboratively, recognizing priorities to meet deadlines.

Responsibilities

• Process and classify items received through the Foundation's lockbox and various offices, determining gift/non-gift/estate categorization in line with policies.
• Enter, store and retrieve gift-related information using Hyland OnBase, maintaining accurate records and ledgers.
• Provide excellent customer service to donors, companies, and University colleagues via email and phone; assist with gift maintenance and documentation.
• Process manual credit card transactions via the Foundation site; handle refunds as approved; reconcile events with receipts using Square.
• Research and record gifts deposited to University accounts; coordinate with University accounting for proper processing.
• Assist with special projects and perform related duties as assigned by the Manager and Director of Cash Receipts.

Skills

Customer service

Attention to detail

Organizational skills

Communication skills

Independent and collaborative work

Education

Bachelor's degree or 3 years related work experience

Tools

Hyland OnBase

TED donor database

Job description

Description

UNIVERSITY OF ILLINOIS FOUNDATION

has an immediate opening for an

Representative, Cash Receipts

The University of Illinois Foundation (Foundation) is the official fundraising and private gift-receiving organization of the University of Illinois (University). It works closely with alumni and friends, faculty and staff, corporations and foundations, as well as campus development professionals to create fundraising programs and opportunities that benefit the University.

This position is responsible for a variety of accounting and complex duties using discretion and independent judgement with regard to the processing of gifts, non-gifts, and adjustments on a daily basis. Provides donors and University units with accurate instructions and documentation for receiving different types of transactions which include check, credit card, ACH, wires, and securities.

DUTIES AND RESPONSIBILITIES:

• Process and classify items received through the Foundation's lockbox, Cash Receipts Office, Chicago Gift Processing Office, and Springfield Gift Processing Office, determining appropriate categorization (gift, grant, contract or estate gift) and ensuring compliance with accounting policies and procedures.
• Enter, store and retrieve information related to all gifts and non-gifts using Hyland OnBase, maintaining accurate documentation and filing of all transactions, reports and ledgers.
• Provide excellent customer service to donors, companies, and University colleagues through email and phone correspondence, assisting with recurring gift maintenance, providing documentation, and offering additional support as needed.
• Process manual credit card transactions through the Foundation website, handle credit card refunds approved by the Director, and work with units using Square readers to reconcile events with receipts.
• Research and record Foundation gifts inadvertently deposited into University accounts, coordinating with University accounting to ensure proper gift processing.
• Assist with special projects and perform related duties as assigned by the Manager and Director of Cash Receipts.

REQUIRED QUALIFICATIONS:

• Bachelor's degree or three years related work experience
• Strong customer service skills with ability to work with diverse constituent groups
• Excellent attention to detail, organizational abilities, and communication skills
• Proficiency in learning position-related software and databases
• Ability to work both independently and collaboratively, recognizing priorities to meet deadlines

PREFERRED QUALIFICATIONS:

• Experience with accounting or business-related fields with knowledge of customary cashiering tasks.
• Familiarity with the University of Illinois Foundation and University of Illinois administrative systems and procedures.
• Experience with Hyland OnBase and/or the donor Tracking and Engagement Database (TED).
• Familiarity with University Advancement activities.

Application Deadline: October 25, 2026

The starting salary range for this position is projected to be $40,000 - $45,000 per year. This is a salaried non-exempt role. While our job postings include salary ranges, your compensation will be based on your specific experience and qualifications—we're not limited by these posted ranges.

You’ll be inspired daily in our state-of-the-art, environmentally conscious workspace - a stunning LEED-certified building featuring contemporary amenities including an on-site wellness center and café with healthy dining options. We encourage work-life balance through our hybrid schedule for many positions, combining in-office collaboration with up to 2 days of remote work flexibility.

Your comprehensive benefits package includes medical, vision, and dental coverage, company paid life insurance, generous vacation time including 24 days annually, and more. Generous pension benefits are also included. We invest in your present and future wellbeing, providing the support you need to succeed.

THE UNIVERSITY OF ILLINOIS FOUNDATION IS AN EQUAL OPPORTUNITY EMPLOYER