Gift and Data Operations Specialist

Dillard University; New Orleans (LA); On-site; USD 45,000 - 60,000; Full time

Job summary

Dillard University seeks a Gift and Data Operations Specialist to process gifts in Blackbaud Raiser’s Edge, manage pledges, update donor records, coordinate daily deposits, and issue receipts. The role supports reconciliation with Finance and ensures audit-ready data and donor stewardship.

Responsibilities include data entry, reporting, and providing backup coverage. A Bachelor’s degree and 1–3 years of gift processing experience are preferred for accuracy and compliance in a nonprofit

Qualifications

• Bachelor’s degree or equivalent experience considered.
• 1 to 3 years of gift processing in Blackbaud Raiser’s Edge or similar CRM.
• Strong attention to detail and accuracy.
• Ability to work with numbers, coding structures, and data entry workflows.
• Strong organizational and problem-solving skills.
• Ability to manage multiple tasks and meet tight deadlines.

Responsibilities

• Enter all gifts, pledges, recurring gifts, sponsorships, and matching gifts into Blackbaud Raiser’s Edge with accurate coding and documentation.
• Prepare daily deposit batches and coordinate with Finance to ensure timely posting.
• Generate and mail gift receipts and acknowledgments within forty-eight hours of posting.
• Maintain documentation for all gifts in accordance with retention and audit standards.
• Update donor contact information, biographical details, constituent attributes, and coding within Blackbaud Raiser’s Edge.
• Maintain accuracy in fund designations, appeals, campaigns, and events.
• Conduct routine data cleanup and support data integrity efforts.
• Assist with monthly reconciliation between IA and Finance using Raiser’s Edge reports and documentation.
• Prepare audit packets as needed and ensure compliance with IRS regulations and CASE standards.
• Ensure all data processing follows institutional policies and gift acceptance guidelines.
• Generate queries, exports, and reports within Blackbaud Raiser’s Edge to support fundraising teams.
• Prepare lists for annual fund campaigns, events, stewardship mailings, and donor segmentation.
• Collaborate with the Advancement Services Specialist to support reporting and analysis needs.
• Serve as the backup for data and reporting functions when the senior specialist is out of office.
• Participate in training to develop advanced Raiser’s Edge skills, including queries, imports, and system tools.
• Document procedures and support system improvements.
• Communicate effectively with fundraisers to ensure proper gift receipting, coding, and acknowledgment.
• Respond to internal and external inquiries regarding giving history or documentation.
• Maintain confidentiality and professionalism when handling donor information.

Skills

Gift processing

Raiser’s Edge

Data entry

Reconciliation

Reporting

Customer service

Attention to detail

Confidentiality

Multi-tasking

Education

Bachelor’s degree

Job description

Position Summary

The Gift and Data Operations Specialist serve as the primary processor of all gifts within Blackbaud Raiser’s Edge and functions as the cross-trained backup to the Advancement Services Specialist. This role is responsible for accurate gift entry, pledge management, donor record updates, daily deposit coordination, and gift receipting. The specialist supports reconciliation with Finance and ensures that all advancement data is accurate, current, and audit ready. This role is essential to maintaining timely donor stewardship and financial accountability.

Key Responsibilities

• Gift Processing and Documentation Enter all gifts, pledges, recurring gifts, sponsorships, and matching gifts into Blackbaud Raiser’s Edge with accurate coding and documentation. Prepare daily deposit batches and coordinate with Finance to ensure timely posting. Generate and mail gift receipts and acknowledgments within forty-eight hours of posting. Maintain documentation for all gifts in accordance with retention and audit standards.
• Data Entry and Record Maintenance Update donor contact information, biographical details, constituent attributes, and coding within Blackbaud Raiser’s Edge. Maintain accuracy in fund designations, appeals, campaigns, and events. Conduct routine data cleanup and support data integrity efforts.
• Reconciliation and Compliance Assist with monthly reconciliation between IA and Finance using Raiser’s Edge reports and documentation. Prepare audit packets as needed and ensure compliance with IRS regulations and CASE standards. Ensure all data processing follows institutional policies and gift acceptance guidelines.
• Reporting and List Support Generate queries, exports, and reports within Blackbaud Raiser’s Edge to support fundraising teams. Prepare lists for annual fund campaigns, events, stewardship mailings, and donor segmentation. Collaborate with the Advancement Services Specialist to support reporting and analysis needs.
• Cross-Training and System Support Serve as the backup for data and reporting functions when the senior specialist is out of office. Participate in training to develop advanced Raiser’s Edge skills, including queries, imports, and system tools. Document procedures and support system improvements.
• Collaboration and Customer Service Communicate effectively with fundraisers to ensure proper gift receipting, coding, and acknowledgment. Respond to internal and external inquiries regarding giving history or documentation. Maintain confidentiality and professionalism when handling donor information.

Minimum Qualifications

Bachelor’s degree or equivalent experience considered. 1 to 3 years of experience with gift processing in Blackbaud Raiser’s Edge or similar CRM. Strong attention to detail and accuracy. Ability to work with numbers, coding structures, and data entry workflows. Strong organizational and problem-solving skills. Ability to manage multiple tasks and meet tight deadlines.