GI Clinic CMA/RMA: Patient Care & Procedures

Raleigh Medical Group Pa; Raleigh (NC); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

FSA/HSA options

Paid Time Off (PTO)

401(k) with employer match

Company-paid Life and Disability

Job summary

Raleigh Medical Group, PA is seeking a detail-oriented CMA or RMA to support our Gastroenterology team in Raleigh, NC. The in-office role provides clinical support to physicians and staff, assists with GI procedures, and helps coordinate patient care.

You will engage with patients respectfully, document histories and vital signs, manage scheduling and referrals, and ensure accurate EHR documentation. A fast-paced specialty clinic environment rewards clear communication and teamwork.

Qualifications

• High school diploma or equivalent.
• Current CMA or RMA certification from an accredited organization.
• Minimum one year of medical office or clinical experience.
• Experience utilizing electronic health record (EHR) systems.
• Strong communication, organizational, and multitasking skills.
• Ability to work efficiently in a fast-paced clinical environment.

Responsibilities

• Provides direct patient care and clinical support as delegated by licensed clinical staff.
• Rooms and prepares patients for examinations, office visits, and GI-related evaluations and procedures.
• Obtains and documents patient medical histories, medications, allergies, vital signs, and gastrointestinal health information.
• Assists physicians and advanced practice providers during examinations, diagnostic procedures, treatments, and minor medical procedures.
• Collects biological samples and performs basic clinical and laboratory-related tasks as directed.
• Documents patient assessments, interventions, medications, and test results accurately in the electronic health record (EHR).
• Processes non-emergent patient calls and communicates provider-guided clinical information appropriately.
• Assists with scheduling GI procedures, diagnostic testing, referrals, imaging, and specialty appointments.
• Facilitates prior authorizations, referrals, and managed care requirements as needed.
• Processes prescription refill requests following provider direction and established protocols.
• Reinforces patient education regarding medications, dietary instructions, bowel preparation instructions, treatment plans, and follow-up care.
• Maintains exam rooms, equipment, and supplies to support efficient clinic operations.
• Adheres to OSHA, HIPAA, infection prevention, safety, and confidentiality policies.
• Assists clinical staff during emergency situations as needed.
• Performs additional duties as assigned.

Skills

Communication

Organizational skills

Multitasking

Teamwork

Education

High school diploma or equivalent

CMA or RMA certification

Tools

EHR systems

Job description

Raleigh Medical Group, PA is seeking a detail-oriented CMA or RMA to support our Gastroenterology team in Raleigh, NC. The in-office role provides clinical support to physicians and staff, assists with GI procedures, and helps coordinate patient care.

You will engage with patients respectfully, document histories and vital signs, manage scheduling and referrals, and ensure accurate EHR documentation. A fast-paced specialty clinic environment rewards clear communication and teamwork.