Giving Home Health Care has supported individuals impacted by health conditions related to nuclear facilities for the Department of Energy since 2012. We provide personalized, in‑home care to patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.
If you’re a compassionate individual who puts patients first and thrives in a mission‑driven, collaborative environment, we want you to join our team.
The HME Delivery Technician
The HME Delivery Technician is responsible for timely and efficient delivery, setup, and demonstration of home medical equipment (HME) and durable medical equipment (DME) for patients in their homes. The role includes educating patients and caregivers on proper use and maintenance of equipment, ensuring safety and compliance with all regulatory standards. The position is on‑call, requiring availability before or after regular business hours and on weekends to meet patient needs.
Responsibilities
- Deliver, set up, and assemble various types of home medical and durable medical equipment (HME/DME), including hospital beds, wheelchairs, oxygen concentrators, CPAP devices, and related equipment.
- Provide thorough education to patients and caregivers on proper use, maintenance, and safety precautions.
- Conduct equipment checks to ensure functionality and safety prior to delivery and setup.
- Clean, disinfect, and perform functional checks on all medical equipment before and after delivery.
- Perform routine maintenance and troubleshooting of equipment at the patient’s home and upon return.
- Respond to emergency and on‑call requests for delivery, repair, or replacement, including nights, weekends, and holidays.
- Document patient interactions, services provided, equipment setup, patient education, and any outcomes related to care.
- Maintain accurate documentation of all deliveries, setups, patient education, and equipment maintenance according to company procedures and regulatory requirements.
- Ensure compliance with company policies, manufacturer guidelines, and federal and state regulations related to HME/DME services.
- Collaborate with warehouse staff to ensure proper inventory tracking, equipment availability, and timely delivery schedules.
- Report malfunctions, repairs, or patient concerns to management and take immediate steps to resolve issues.
- Maintain a clean and organized delivery vehicle and ensure proper handling and storage of equipment during transport.
- Assist with special projects and perform other duties as assigned.
- Follow safety protocols, including the use of personal protective equipment (PPE) when required.
Qualifications
- High school diploma or GED required.
- 1+ years of experience in medical equipment delivery, maintenance, or a similar role preferred.
- Detailed knowledge of setting up, assembling, and troubleshooting hospital beds, wheelchairs, oxygen concentrators, CPAP supplies, and other HME/DME.
- Strong ability to interact compassionately and professionally with patients and caregivers.
- Physical ability to lift and move heavy equipment (up to 75 pounds) and work in a demanding environment.
- Effective verbal and written communication skills for documentation, education, and team collaboration.
- Ability to troubleshoot equipment issues and resolve them quickly in the field.
- Valid driver’s license and clean driving record; must safely operate and maintain a delivery vehicle.
On‑Call Availability
Must be able to work a flexible schedule, including nights, weekends, and holidays, to meet patient needs.
Benefits
- Company holidays, floating holiday, and birthday holiday.
- Vacation (PTO) and sick days.
- Competitive benefit plans.
- Company‑paid short‑term and long‑term disability.
- Tuition reimbursement program.
- Monthly cell phone reimbursement.
- 401(k) with matching.
Equal Opportunity Statement
Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.