GFC Investigations Analyst

Bank of America; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Bank of America is seeking an AML Investigator to conduct financial crime investigations and assess suspicious activity. You will analyze complex customer and transactional data, document findings, and escalate risk as required.

The role requires strong analytical abilities, attention to detail, and the ability to manage multiple investigations while meeting regulatory requirements. This position is on-site in the Phoenix area and offers growth opportunities within a large, inclusive

Qualifications

• Bachelor's degree or equivalent required.
• Experience in AML or financial crimes investigations is preferred.
• CAMS certification a plus or in progress.

Responsibilities

• Conduct financial crime investigations to identify suspicious activity.
• Prepare and file Suspicious Activity Reports (SAR) as needed.
• Analyze transactions and documents to assess risk and determine next steps.
• Document findings clearly and communicate with stakeholders.

Skills

Investigations

Analytical thinking

Communication skills

Risk assessment

Attention to detail

Time management

Regulatory compliance

Education

Bachelor's degree

CAMS certification

Tools

Case management systems

AML software

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This role is responsible for conducting financial crime investigations to identify, assess, and elevate potentially suspicious activity. Investigators analyze complex customer and transactional information, evaluate risk, identify patterns that may indicate financial crimes, and determine appropriate next steps based on the facts and available evidence. Successful investigators apply sound judgment, professional curiosity, and critical thinking to reach well-supported conclusions. They clearly document investigative findings, articulate risk-based decisions, and ensure work is completed in accordance with regulatory requirements, enterprise policies, and quality standards. The role requires strong analytical skills, attention to detail, effective communication, and the ability to manage multiple investigations while producing work that withstands regulatory and independent review.

Responsibilities:

• Completes investigations to meet or exceed quality and production expectations
• Completes Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement
• Reports facts of the investigation to senior stakeholders
• Analyze financial transactions to assess whether activity is suspicious and warrants further investigation.
• Manage the full investigation lifecycle, from initial review through documentation and resolution.
• Gather and evaluate relevant information to support sound decision‑making throughout the investigative process.

Required Qualifications:

• Technical proficiency and the ability to quickly learn and navigate multiple investigative systems and tools simultaneously
• Possesses excellent verbal and written communication skills
• Acts with a sense of urgency and creates this in others
• Demonstrates problem‑solving, analytical & organizational skills
• Acts decisively and with good judgment
• Must be flexible & adaptable; ability to handle multiple and shifting priorities
• Thinks strategically and willingly participates in projects and other opportunities
• Motivated individual who always maintains a positive and professional attitude
• High emphasis around identifying and managing risk
• Ability to work under pressure and meet deadlines

Desired Qualifications:

• 1+ years in AML or financial crimes investigation
• Familiarity with transaction monitoring and case management systems
• CAMS certification (or working toward it) a plus

Skills:

• Professional curiosity and investigative mindset
• Strong analytical and critical‑thinking skills
• Attention to Detail and accuracy
• Ability to synthesize large amounts of data from multiple sources
• Sound risk judgment and escalation discipline
• Strong written communication skills
• Effective time management and organizational skills
• Technical proficiency and the ability to quickly learn and navigate multiple investigative systems and tools simultaneously
• Regulatory Compliance
• Adherence to policies, procedures, and guidelines
• Adaptability & Commitment to Continuous Improvement

Shift: 1st shift (United States of America) Hours Per Week: 40 Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values Learn about our four values that represent what we believe.

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency