getDowntown Program Assistant

Theuniversityunion; Ann Arbor (MI); On-site; USD 29,000 - 32,000; Part time

Job summary

ThegetDowntown Program Assistant position at Ann Arbor Area Transportation Authority is a temporary 3-month role in Ann Arbor. The employee will focus on customer communications, program support, and data entry to promote commuting options by bus, bike, carpool, and more.

The role requires currently pursuing a bachelor’s degree in a related field, strong Microsoft Office skills, and the ability to work in-person 9:00am–5:00pm. Fluency in Spanish and video editing experience are preferred.

Qualifications

• Pursuing a bachelor’s degree in business, marketing, communications, public administration, urban planning, or related field.
• Ability to work in-person between the hours of 9:00am and 5:00pm.
• Professional email, phone, and in-person communication skills.
• Familiarity with Microsoft Office including Word, PowerPoint, and Excel.
• Ability to learn and apply procedures accurately.
• Willingness to ask questions and contribute ideas.
• Ability to work independently to complete assignments.
• Experience with video editing and fluency in Spanish preferred.

Responsibilities

• Communicate with stakeholders by making phone calls and responding to emails.
• Manage contact lists and stakeholder information in Microsoft Excel.
• Prepare content for social media and newsletters.
• Coordinating or supporting events including organizing event materials.
• Representing the program at local meetings and events.
• Notetaking during staff and committee meetings.

Skills

Phone & email communication

Excel

Social media content creation

Event coordination

Notetaking

Video editing

Spanish (preferred)

Independent work

Education

Bachelor's degree in a related field

Tools

Microsoft Word

PowerPoint

Excel

Job description

• Base Pay $21.50 - $21.50 / Hour
• Employee Type Temporary Employee
• Required Degree High school

The following PART-TIME position posting will be open through Wednesday, September 16, 2026:

GETDOWNTOWN PROGRAM ASSISTANT - TEMPORARY (3 MONTHS)

Pay Rate: $21.50

Ann Arbor Area Transportation Authority is an Equal Opportunity Employer

JOB DESCRIPTION

The getDowntown Program provides commuting programs and services to downtown Ann Arbor employees and employers. A program of TheRide, getDowntown's partners include the City of Ann Arbor and the Ann Arbor DDA. The Program Assistant supports existing and new programs that encourage commuters to travel by bus, bike, carpool, walking, and more to reduce traffic congestion. The focus of the work will be customer communications, program support, and data entry.

The Program Assistant can expect to interact with professionals in the government, nonprofit, and business arenas. Skills practiced during the position will relate directly to careers in business, marketing, communications, public administration, sustainability, urban planning, and public relations.

Accountabilities and Essential Functions

• Communicate with stakeholders by making phone calls and responding to emails
• Manage contact lists and stakeholder information in Microsoft Excel
• Prepare content for social media and newsletters
• Coordinating or supporting events including organizing event materials
• Representing the program at local meetings and events
• Notetaking during staff and committee meetings

These examples are intended merely as illustrations of the various types of work performed. Employees are required to perform other related functions as assigned. Please note duties, responsibilities and activities may change at any time with or without notice.

Requirements

Knowledge, Skills, and Abilities:

• Currently pursuing a bachelor’s degree in business, marketing, communications, public administration, urban planning, public relations, or a related field
• Ability to work in-person between the hours of 9:00am and 5:00pm
• Professional email, phone, and in-person communication skills
• Familiarity with Microsoft Office including Word, PowerPoint, and Excel
• Ability to learn and apply procedures accurately
• Willingness to ask questions and contribute ideas
• Ability to work independently to complete assignments
• Experience with video editing and fluency in Spanish preferred

Organizational Principles &Values

• Respect:Treating one another with dignity
• Compassion:Understanding, sharing in and being sensitive to the situations of others
• Integrity:Having a moral or ethical conviction to always do what is right.
• Teamwork:collaborating for a greater good.
• Safety:keeping yourself and others away from harm
• Excellence:continuously renewing our commitment to perform well beyond set standards and expectations

Reports to:

Transportation Demand Lead

PHYSICAL DEMANDS:

• Frequent periods of sitting and use of hands/fingers
• Occasional periods of standing, walking, reaching, squatting, kneeling, and bending.
• Ability to lift, carry, push and/or pull up to 10 pounds.

Ann Arbor Area Transportation Authority is an Equal Employment Opportunity Employer

Summary

Come work for TheRide! We are actively seeking a getDowntown Program Assistant that will help drive TheRide into the future!