Italian Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria

Employers from Greece; United States; Remote; USD 12,000 - 17,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Relocation Package

Monthly Bonus

Career progression

Job summary

Mercier Consultancy Group in Bulgaria is seeking an Italian Speaking Rent-a-Car Consultant to deliver outstanding service to travelers and handle bookings and modifications.

You will work with international clients, promote travel services, maintain records, and collaborate with partners to streamline processes; the role offers relocation to Sofia and a performance-based bonus.

Qualifications

• Native or fluent Italian (spoken and written) is mandatory for this role.
• A valid EU passport or work permit allowing residency in Bulgaria.
• Excellent communication and interpersonal skills, particularly within the fast-paced travel industry.
• Previous experience in customer service, hospitality, or travel-related sectors is considered a significant advantage.
• Proficiency in basic computer systems and a passion for delivering premium service to international clients.

Responsibilities

• Provide high-quality customer support to Italian-speaking clients regarding car rental bookings and modifications.
• Manage reservation inquiries and provide expert travel industry advice to ensure customer satisfaction.
• Handle conflict resolution and troubleshooting for vehicle pickup and return issues across various international locations.
• Promote and upsell additional travel services, such as premium insurance coverage and vehicle upgrades.
• Maintain detailed records of customer interactions within the company database, ensuring accuracy and efficiency.
• Collaborate with global travel partners to streamline the rental process for a diverse range of international travelers.
• Meet and exceed performance targets, contributing to the success of one of the most sought-after Italian-speaking jobs in the region.

Skills

Italian language

Customer service

Communication

Travel industry knowledge

Computer literacy

Job description

at Mercier Consultancy Group

Italian Speaking Rent-a-Car Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in talent acquisition, we specialize in bridging the gap for professionals seeking rewarding career paths and high-growth opportunities within the European market.

Job Overview

We are currently looking for a motivated professional to fill the Italian Speaking Rent-a-Car Consultant position in Bulgaria. This unique role in the travel industry offers a fantastic opportunity to kickstart your career abroad while providing exceptional service to travelers seeking seamless rental experiences.

Key Responsibilities

• Provide high-quality customer support to Italian-speaking clients regarding car rental bookings and modifications.
• Manage reservation inquiries and provide expert travel industry advice to ensure customer satisfaction.
• Handle conflict resolution and troubleshooting for vehicle pickup and return issues across various international locations.
• Promote and upsell additional travel services, such as premium insurance coverage and vehicle upgrades.
• Maintain detailed records of customer interactions within the company database, ensuring accuracy and efficiency.
• Collaborate with global travel partners to streamline the rental process for a diverse range of international travelers.
• Meet and exceed performance targets, contributing to the success of one of the most sought-after Italian-speaking jobs in the region.

Requirements

• Native or fluent Italian (spoken and written) is mandatory for this role.
• A valid EU passport or work permit allowing residency in Bulgaria.
• Excellent communication and interpersonal skills, particularly within the fast-paced travel industry.
• Previous experience in customer service, hospitality, or travel-related sectors is considered a significant advantage.
• Proficiency in basic computer systems and a passion for delivering premium service to international clients.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure you excel in your new career.
• Health Insurance coverage for your peace of mind.
• Fully Paid Relocation Package (flight, transfer, and hotel) for a smooth transition to your new home.
• Monthly Performance Bonus linked to your productivity and service quality.
• And Much More... including ongoing professional development and career progression opportunities.

Life in Bulgaria

Joining our team means relocating to the vibrant capital of Sofia, where ancient history meets modern European culture. Bulgaria offers a remarkable blend of beautiful mountain scenery, affordable living costs, and a thriving social scene that makes it a top choice for expatriates seeking international jobs in Bulgaria. With its mild climate and welcoming atmosphere, you will find it easy to settle into your new life.

Beyond the career opportunities, Bulgaria is renowned for its culinary delights and exceptional quality of life. From the bustling city streets to the tranquil retreats just outside the city, living in Bulgaria provides a balanced lifestyle that few other European destinations can match. We are excited to support your journey as you discover why so many professionals choose to build their futures in Bulgaria.