German Language Social Media Moderator (Temp/Part-Time)

Social Factor; Crystal Bay (NV); Remote; USD 21,000 - 34,000; Part time

Job summary

Social Factor is seeking a project-based German-speaking Community Moderator to help build and nurture online communities for top brands. The role is part-time or temporary with flexible schedules, including 24/7 shifts when needed.

Ideal candidates are based in the US or UK and can work remotely. You'll monitor conversations, enforce brand voice guidelines, and engage users across platforms such as YouTube, Facebook, X, Instagram, and LinkedIn, with an emphasis on real-time interaction and

Qualifications

• Native-level understanding of German language
• Deep understanding of respective language pop culture, nomenclature, cultural references, and slang
• Able to understand client's brand voice & accurately engage with users
• Previous social media moderation experience is required and live stream moderation is a plus
• Sprinklr certification, Khoros, and/or Sprout Social experience is also a plus
• Exceptional organizational, multitasking abilities, and able to follow clear guidelines and workflows
• Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands)
• Excellent spelling and grammar skills (skills and/or language test will be given for final candidates)
• Strong willingness to learn and think critically; a proactive approach
• High energy with the capability to multitask in a dynamic, rapidly growing organization
• Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts
• Knowledge of and experience with the major social media platforms: Youtube, FB, X, Instagram, LinkedIn, etc.
• Personal computer with minimum of Windows 10 and macOS 12.X
• Personal internet speed requirement of a minimum of 150 mbps

Responsibilities

• Develop strong, growing digital communities for some of the world’s well-known brands as opportunities arise.
• Interact with users in real-time, answer questions, and troubleshoot issues while maintaining brand voice.

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking a project-based German-speaking Community Moderator to help build and nurture online communities for top brands. The role is part-time or temporary with flexible schedules, including 24/7 shifts when needed.

Ideal candidates are based in the US or UK and can work remotely. You'll monitor conversations, enforce brand voice guidelines, and engage users across platforms such as YouTube, Facebook, X, Instagram, and LinkedIn, with an emphasis on real-time interaction and