Geriatric Care Manager

LifeMatters; Lake Oswego (OR); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Matching

PTO Plan for Non-Exempt Employees

Flexible PTO Plan for Exempt Employees

Life Insurance

TouchCare VirtualCare

Health Savings Account

Job summary

TheKey is seeking a Geriatric Care Manager in the Portland metro area to deliver holistic, client-centered care for aging in place. You will develop and implement comprehensive care plans, monitor client status, and coordinate with families and healthcare professionals to meet needs while maintaining dignity and independence.

Responsibilities include managing electronic health records and billing, documenting changes, and guiding medical decisions.

Qualifications

• 5+ years’ experience in community, hospital, hospice or home health case management.
• Bachelor’s or master’s degree in a healthcare-related field.
• Certified Care Manager (CMC) or Certified Case Manager (CCM).
• Knowledge of aging, dementia, and/or disabilities.
• Experience with complex family dynamics and systems.
• Proficient in MS Office and electronic health records.
• Excellent customer service and problem-solving, with strong writing skills.

Responsibilities

• Develop comprehensive care plans and implement them.
• Track, assess and document client status, preferences and changes.
• Monitor, evaluate and report on client status, actions and outcomes.
• Collaborate with formal and informal support networks and families.
• Provide guidance and information to aid medical decisions.
• Manage electronic health records and billing for clients.
• Coordinate resources for client care.
• Interact with physicians, attorneys, fiduciaries and hospice personnel as needed.
• Create and maintain referral resources and advocacy.

Skills

Care management

Customer service

Communication

Problem solving

Detail oriented

MS Office/EHR

Team collaboration

Education

Bachelor's or Master's in Healthcare

CMC or CCM certification

Tools

MS Office

Electronic Health Records

Internet Skills

Job description

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Territory: Portland Metro Area (this covers multiple counties in OR and a couple in WA)

As a Geriatric Care Manager, you are responsible to provide a holistic, client-centered approach to caring for clients. The Geriatric Care Manager provides assessments and continuous reassessment and manages comprehensive aspects of care including medical and cognitive challenges of aging in a manner that ensures their dignity, independence and wishes are respected.

Essential Duties and Responsibilities:

• Development of Comprehensive Care Plans and implementation of Care Plans
• Track, assess and document observations regarding client condition, changes in preferences and problems/opportunities, medical orders, family requests and other information pertinent to Care Plan.
• Monitor, Evaluate and report on Client Status, Actions/Interventions, and Outcomes
• Works with formal and informal social support systems and families to ensure client’s needs are met.
• Provide guidance, resources, and information to enable families and clients to make informed medical decisions.
• Manage Electronic Health records for clients including billing.
• Coordinate resources for client care.
• Interact with other professionals on the client’s behalf this may include, physicians, attorneys, fiduciaries, hospice personnel, and community personnel.
• Create and maintain referral resources, identification, coordination, management and advocacy
• Additional duties and responsibilities as may be assigned by your supervisor

Required Skills, Education and Certifications:

• (5) Years’ experience in community, hospital, hospice or home health case management
• Bachelor’s or master’s degree in Healthcare Related Field, preferred
• Certified Care Manager (CMC) or Certified Case Manager (CCM)
• Demonstrated knowledge of aging, dementia, and/or disabilities.
• Experience working with complicated family systems and dynamics.
• Computer Skills: MS Office, Electronic Health Records and Internet Skills
• Excellent customer service and problem- solving skills
• Excellent verbal and writing skills
• Detail-oriented with the ability to keep up with fast paced processes

Physical Requirements:

• Ability to lift and carry up to 10-15 pounds
• Ability to sit, stand and walk for prolonged periods of time throughout the work day
• Frequent local travel by personal automobile to client homes required
• Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.

Benefits for full time employees:

• Medical/Dental/Vision Insurance
• TouchCare VirtualCare
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO Plan for Non-Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only: In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.

#LI-TK

TheKey is the comprehensive care solution for seniors who wish to age well in their home. The company offers concierge-level care management and dependable in-home assistance to seniors across over 150 locations throughout North America. A mission-driven organization, the Company’s dedicated experts proudly assist thousands of clients in optimizing their quality of life as they “age in place” in the comfort of their homes. The holistic approach to care is based on the lifestyles of the longest-living people in the world and promotes a healthy mind, body, and spirit. TheKey prides itself on its people and is seeking exceptional talent to join our team. TheKey continues to expand its reach in helping more families with all they need to allow their aging loved ones to live well at home. Building upon a legacy of excellent customer service, innovation and great people, TheKey is just getting started on the impact the organization can make on the community.