Gerente de Operaciones de Logística y Transporte

MVD EXPRESS LLC; Oklahoma City (OK); On-site; USD 70,000 - 100,000; Full time

Job summary

MVD Express LLC in Oklahoma City, OK is seeking an Operations Manager to lead our Logistics & Transportation operations. The role demands hands‑on air freight expertise and strong leadership to coordinate drivers, freight, and customer service in a time‑critical environment.

Responsibilities include overseeing dispatch, routing, load planning, and compliance with DOT regulations, while ensuring accurate documentation and operational efficiency. A Bachelor’s in a related field is preferred.

Qualifications

• Air freight experience is mandatory.
• 3+ years in logistics, transportation, air freight, or supply chain operations.
• Experience using the Crown system to enter and update shipment alerts.
• Experience with time‑sensitive freight, recoveries, dispatching, routing, and final‑mile deliveries.
• Experience supervising drivers, dispatchers, or transportation operations.
• Knowledge of DOT regulations, safety procedures, and scheduling.

Responsibilities

• Oversee daily logistics and transportation operations (dispatch, pickups, deliveries, recoveries, and freight coordination).
• Manage routing, scheduling, fleet utilization, and resource allocation.
• Coordinate time‑sensitive air freight and final‑mile transportation services.
• Supervise and train dispatchers, drivers, warehouse staff, and operations team.
• Monitor shipments and resolve delays, routing issues, refusals, and damaged freight.
• Coordinate with airlines, freight forwarders, carriers, vendors, warehouses, and customers.
• Ensure compliance with DOT regulations and company policies.
• Maintain accurate shipment records and PODs; manage shipment alerts in Crown system.

Skills

Air freight experience

Driver/dispatcher supervision

Bilingual English/Spanish (preferred)

Time‑sensitive logistics

Education

Bachelor's degree in Logistics/Business/Supply Chain

Tools

Crown system

Job description

Operations Manager – Logistics & Transportation

MVD Express LLC | Oklahoma City, OK

About the Role

MVD Express LLC is seeking an experienced and motivated Operations Manager to lead our Logistics & Transportation operations in Oklahoma City, OK.

IMPORTANT: AIR FREIGHT EXPERIENCE IS MANDATORY. Candidates must have previous hands‑on experience working with air freight operations. Applicants without air freight experience will NOT be considered for this position.

This position requires a hands‑on logistics professional who understands time‑sensitive air freight operations and can manage daily operations, coordinate drivers and freight, solve transportation issues, and provide excellent service to customers and business partners.

Key Responsibilities

• Oversee daily logistics and transportation operations, including dispatch, pickups, deliveries, recoveries, and freight coordination.
• Manage routing, scheduling, fleet utilization, and resource allocation.
• Coordinate time‑sensitive air freight and final‑mile transportation services.
• Supervise, train, support, and evaluate dispatchers, drivers, warehouse personnel, and operations staff.
• Monitor shipments and resolve delays, missed appointments, routing issues, refusals, damaged freight, and other operational challenges.
• Coordinate with airlines, freight forwarders, carriers, vendors, agents, warehouses, and customers.
• Manage load planning and transportation schedules across multiple service areas and transportation lanes.
• Ensure compliance with applicable DOT regulations, transportation safety requirements, and company policies.
• Maintain accurate operational records, shipment documentation, PODs, photos, and required paperwork.
• Enter, update, and manage shipment alerts accurately in the Crown system.
• Communicate professionally with customers regarding shipment status, scheduling, service issues, and special requirements.
• Identify opportunities to improve operational efficiency and customer service.

Requirements

• AIR FREIGHT EXPERIENCE IS REQUIRED — applicants without previous air freight experience will not be considered.
• Minimum 3 years of experience in logistics, transportation, air freight, or supply chain operations.
• Must have experience using the Crown system, including entering and updating shipment alerts.
• Experience with time‑sensitive freight, recoveries, dispatching, routing, and final‑mile deliveries.
• Previous experience supervising or managing drivers, dispatchers, or transportation operations.
• Strong knowledge of transportation operations, freight coordination, and scheduling.
• Knowledge of DOT regulations, transportation compliance, and safety procedures.
• Strong problem‑solving and decision‑making abilities.
• Excellent organizational and multitasking skills.
• Strong written and verbal communication skills.
• Bilingual English/Spanish preferred, but not required.
• Bachelor's degree in Logistics, Business, Supply Chain Management, or related field preferred.
• Valid driver's license and clean driving record preferred.

About MVD Express LLC

MVD Express LLC is a logistics and transportation company based in Oklahoma City, Oklahoma, providing dependable and time‑sensitive transportation solutions for our customers.

We are committed to responsive communication, operational excellence, accountability, and reliable service.

MVD Express LLC is an Equal Opportunity Employer.