Air Freight Operations Manager

MVD EXPRESS LLC; Oklahoma City (OK); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

MVD Express LLC in Oklahoma City, OK is seeking an Operations Manager to lead our air freight-focused logistics and transportation operations. You will manage dispatch, routing, fleet utilization, and driver supervision in a time-sensitive environment.

Ideal candidates have 3+ years in logistics, a strong grasp of DOT regulations, and experience with the Crown system. This role requires hands-on leadership and a commitment to service excellence in a fast-paced setting.

Formación

• Must have air freight experience
• 3+ years of logistics/transportation experience
• Experience with time-sensitive air freight operations
• Familiarity with dispatch and driver supervision
• Strong communication and problem-solving skills

Responsabilidades

• Oversee daily logistics and transportation operations, including dispatch, pickups, deliveries, recoveries, and freight coordination
• Manage routing, scheduling, fleet utilization, and resource allocation
• Coordinate time-sensitive air freight and final-mile transportation services
• Supervise, train, support, and evaluate dispatchers, drivers, warehouse personnel, and operations staff
• Monitor shipments and resolve delays, missed appointments, routing issues, refusals, damaged freight, and other operational challenges
• Coordinate with airlines, freight forwarders, carriers, vendors, agents, warehouses, and customers
• Manage load planning and transportation schedules across multiple service areas and transportation lanes
• Ensure compliance with applicable DOT regulations, transportation safety requirements, and company policies
• Maintain accurate operational records, shipment documentation, PODs, photos, and required paperwork
• Enter, update, and manage shipment alerts accurately in the Crown system
• Communicate professionally with customers regarding shipment status, scheduling, service issues, and special requirements
• Identify opportunities to improve operational efficiency and customer service

Conocimientos

Air freight experience

3+ years logistics

Crown system familiarity

DOT regulations knowledge

Bilingual English/Spanish

Educación

Bachelor's degree in Logistics/Business/Supply Chain Management

Herramientas

Crown system

Descripción del empleo

MVD Express LLC in Oklahoma City, OK is seeking an Operations Manager to lead our air freight-focused logistics and transportation operations. You will manage dispatch, routing, fleet utilization, and driver supervision in a time-sensitive environment.

Ideal candidates have 3+ years in logistics, a strong grasp of DOT regulations, and experience with the Crown system. This role requires hands-on leadership and a commitment to service excellence in a fast-paced setting.