Geospatial Trainer / Outreach Coordinator New

Ardent Management Consulting, Inc.; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Ardent Management Consulting, Inc. is seeking a Geospatial Trainer / Outreach Coordinator to join our team in a remote role.

You will support the design, development, and delivery of presentations and geospatial products for training and demonstrations, while providing customer outreach and technical support to the Homeland Security community. The ideal candidate will have a strong interest in geospatial technologies, excellent communication skills, and the ability to translate complex

Qualifications

• Bachelor's degree in Geospatial Science, Geography, GIS, IT, Communications, or a related field.
• Two years of specialized experience in geospatial technologies, training, or outreach.
• Strong written and verbal communication skills.
• Ability to develop and deliver clear presentations and technical demonstrations.
• Ability to translate geospatial information for technical and non-technical audiences.

Responsibilities

• Develop, design, and deliver presentations and geospatial products for training and demonstration purposes.
• Support training activities and demonstrations according to client requirements.
• Perform customer outreach and respond to questions about geospatial technologies.
• Troubleshoot technical problems and provide effective solutions.
• Deliver technical demonstrations to customers and stakeholders.
• Communicate geospatial information effectively to Homeland Security audiences.
• Research geospatial information to support customer needs.
• Collaborate with team to develop training and outreach materials.
• Maintain technical documentation and outreach materials.

Skills

Geospatial concepts

Public speaking

Technical outreach

Customer support

Troubleshooting

Education

Bachelor's degree in Geospatial Science or related field

Master's degree in Geospatial Science or related field

Tools

Esri ArcGIS

Job description

Geospatial Trainer / Outreach Coordinator

Remote

Ardent is seeking a Geospatial Trainer / Outreach Coordinatorto join our team.

This is a remote position.

Position Description:

Ardent is seeking an entry level Geospatial Trainer / Outreach Coordinator to support the development, design, and delivery of presentations, briefings, and geospatial products for training and demonstration purposes. This position will provide customer outreach and technical support to the Homeland Security community by answering questions, troubleshooting technical issues, delivering technical demonstrations, communicating geospatial information, and conducting research as requested. The ideal candidate will have a strong interest in geospatial technologies, excellent communication skills, and the ability to effectively translate technical information for a variety of audiences.

Responsibilities and Duties:

• Develop, design, and deliver presentations, briefings, and geospatial products for training and demonstration purposes.
• Support training activities and demonstrations in accordance with client requirements.
• Perform customer outreach and respond to questions related to geospatial technologies and products.
• Troubleshoot technical problems and provide appropriate assistance or recommendations.
• Deliver technical demonstrations to customers and stakeholders.
• Communicate technical geospatial information effectively to members of the Homeland Security community.
• Research geospatial and technical information as requested and provide findings to support customer needs.
• Collaborate with team members and stakeholders to develop effective training and outreach materials.
• Assist with the preparation and maintenance of technical documentation, presentations, and other outreach materials.
• Maintain a professional and customer-focused approach when interacting with government clients and stakeholders.

Requirements:

• Bachelor's degree in Geospatial Science, Geography, Geographic Information Systems (GIS), Information Technology, Communications, or a related field.
• Two years of specialized experience in geospatial technologies, training, technical outreach, customer support, or a related field.
• Strong written and verbal communication skills.
• Ability to develop and deliver clear and engaging presentations and technical demonstrations.
• Ability to communicate technical geospatial information effectively to both technical and non-technical audiences.
• Strong problem-solving and research skills.
• Ability to troubleshoot technical issues and provide effective solutions.
• Ability to work effectively with customers, stakeholders, and cross-functional teams.
• Strong organizational skills and the ability to manage multiple priorities.

Preferred Qualifications:

• Master's degree in Geospatial Science, Geography, GIS, Information Technology, or a related field.
• Experience supporting federal government or Homeland Security programs.
• Experience developing geospatial products or training materials.
• Experience with Esri ArcGIS or other geospatial technologies.
• Experience conducting technical demonstrations or customer outreach.
• Familiarity with geospatial data, mapping, and GIS concepts.
• Experience working in a government contracting environment.
• Security clearance or eligibility for federal clearance.

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.

Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Ardent’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in U.S. military, ground, naval or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.