Geospatial Support Specialist -- LP360 (On-Site Huntsville)

GeoCue; Madison (AL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Work with a passionate team

Opportunities for career growth

Involvement in cutting-edge projects

Job summary

A cutting-edge geospatial technology company in Huntsville, AL, seeks a Geospatial Support Specialist to assist users of LP360 software. Responsibilities include resolving support tickets, troubleshooting technical issues, and providing customer training. Ideal candidates have a background in GIS or geospatial software and strong communication skills. Enjoy a collaborative environment focused on customer success and innovation in mapping workflows.

Qualifications

• Experience with geospatial software such as LP360, ArcGIS, QGIS.
• Familiarity with GNSS post-processing.
• Ability to explain technical concepts to non-technical users.

Responsibilities

• Respond to and resolve support tickets related to LP360.
• Troubleshoot issues involving LiDAR classification.
• Assist customers with data import/export and workflow optimization.

Skills

Experience with geospatial software (LP360, ArcGIS, QGIS)

Strong problem-solving skills

Communication skills

Ability to explain technical concepts

Education

Degree or certification in GIS, Geomatics, Surveying

Tools

LP360

ArcGIS

QGIS

Freshdesk

Zendesk

Job description

A cutting-edge geospatial technology company in Huntsville, AL, seeks a Geospatial Support Specialist to assist users of LP360 software. Responsibilities include resolving support tickets, troubleshooting technical issues, and providing customer training. Ideal candidates have a background in GIS or geospatial software and strong communication skills. Enjoy a collaborative environment focused on customer success and innovation in mapping workflows.