Our team provides this specialized expertise via multiple modalities, including utilization management, policy writing and advising, general consulting, laboratory stewardship, and clinical algorithm and technological solutions. We employ evidence-based best practice standards to support the appropriate and responsible use of genetic testing within the healthcare system as a whole.
Essential Functions
- Use critical thinking skills and genetics expertise to review clinical genetic testing requests for medical necessity and alignment with health plan policies and professional society guidelines
- Provide education to healthcare providers, medical directors and clients regarding appropriate utilization of genetic testing
- Utilize and maintain proprietary content and software platforms for managing genetic testing authorization requests accurately and efficiently
- Ensure the timely completion of client deliverables while adhering to all regulatory and compliance requirements
- Work with direct supervisor and collaborate with other team members to meet overall division and company objectives
- Share knowledge and think critically about process improvement opportunities
- Participate in regular division and departmental meetings, where goals, processes, and strategies are communicated
- Contribute to a positive company culture
- Weekly attendance in team meetings
- Collaboration with team members on projects and/or cases
- Respond to all deadlines in a timely manner
- Maintain expected case volume and compliance according to key performance indicators (KPIs)
ABOUT YOU
Your Education & Experience
- Master’s degree in Genetic Counseling or Human Genetics
- Certified diplomate of the American Board of Genetic Counseling or American Board of Medical Genetics
- Licensed Genetic Counselor in the state in which he/she resides, if applicable
- A minimum of 2 years experience as a clinical genetic counselor or comparable professional experience
- Additional expertise in public health, public policy, statistics, business, or computer science preferred
- Confident and decisive, even when it requires taking risks
- Work well in a dynamic environment and quickly adaptive to change
- Proactive and invigorated by new challenges
- Above average IT skills; comfortable with new software, able to troubleshoot
- Efficient and effective at time management
- Compassionate and empathetic, excellent communication skills (oral and written), effective tele-communications skills
- Open to constructive feedback and motivated to achieve new goals
- Self-directed with the ability to maintain a balance between life and work