Genetic Counseling Assistant-Neurology Full Time Days

Northwestern Medicine; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Benefits package

Sign-on bonus eligibility

Job summary

Northwestern Medicine is seeking a full‑time Genetic Counseling Assistant to join the Division of Clinical Genetics and support Prenatal and Cancer Genetics teams. You will work with a team of genetic counselors, clinical geneticists, oncologists and subspecialists to manage testing, referrals and communications.

The role emphasizes documentation, insurance authorization, patient communication and coordination of test kits and records, with opportunities to grow in a dynamic clinical setting.

Qualifications

• Bachelor’s degree required.
• Strong organization, problem-solving and interpersonal skills, and ability to work as part of a team.
• Experience with MS Office Suite and Adobe applications.

Responsibilities

• Learn genetic testing and billing processes; answer patient questions.
• Complete insurance preauthorization requests in online portals.
• Mail or fax requested medical records to insurers and patients.
• Prepare testing requisition forms for ~100 patients per week.
• Obtain 3-generation pedigree information.
• Contact patients with results via MyChart for ~125 patients per week.

Skills

Organizational skills

Problem-solving

Interpersonal skills

Team player

Education

Bachelor's degree

Bachelor's degree with focus on science (genetics, biology)

Tools

MS Office Suite

Adobe

Job description

Description

The Genetic Counseling Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Division of Clinical Genetics is seeking a full-time genetic counseling assistant to work with our Prenatal and Cancer Genetics teams. The individual in this position will work as part of an established team of genetic counselors, clinical geneticists, oncologists and medical subspecialists.

Responsibilities

• Learn the genetic testing and billing processes and answer patient questions pertaining to the process
• Complete insurance preauthorization requests in online portals
• Mail or fax requested medical records requested by insurance providers and patients
• Prepare testing requisition forms for ~100 patients per week
• Obtaining 3 generation pedigree
• Call and/or send MyChart messages with results for ~125 patients per week
• Monitor shared Genetics email account
• Upload patient records to EPIC
• Organize and manage ordering of test kits for lab
• Review upcoming patient schedules to ensure team has necessary records
• Organize and triage the genetics referral queue
• Prepare requested letters of medical necessity
• Contact laboratories to request amendments to incorrect reports
• Other duties as assigned

Qualifications

Required

• Bachelor’s degree
• Strong organization, problem-solving and interpersonal skills, and the ability to work as part of a team
• Experience with MS Office Suite, Adobe

Preferred

• Bachelor’s degree with focus on science (genetics, biology or other)
• 2 years’ experience in a customer-oriented position, preferably in an office environment
• Experience with EPIC EMR

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

• We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefitssection to learn more.
• Sign-on Bonus Eligibility (if sign-on bonus offered for position):Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.