Genesys Developer - REMOTE

PTP; Sacramento (CA); Remote; USD 80,000 - 120,000; Full time

Job summary

PTP is seeking a hands-on Genesys Developer to join our Customer Experience practice. The ideal candidate will facilitate JAD sessions, design Genesys solutions, and mentor team members while working in a collaborative environment that values creativity and expertise. We're offering competitive compensation and relocation assistance.

Qualifications

• At least 2 years of experience with Genesys Desktop (iWS, WDE and WWE)
• Expertise in .NET and C# development.

Responsibilities

• Facilitate JAD sessions with customers.
• Design and develop Genesys desktop solutions.
• Work closely with Project Managers for quality delivery.

Skills

Genesys Desktop

.NET

C#

Communication

Client Interaction

Job description

About Us

We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment. If you enjoy challenging projects, using new technologies to deliver innovative business solutions, and you're interested in working for an entrepreneurial company, we may have a home for you.

PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

Responsibilities

• Facilitate JAD sessions with customers
• Define and document detailed business and technical requirements
• Design and develop Genesys desktop solutions
• Expert hands-on experience with Genesys installation, configuration and development
• Work closely with Project Managers to ensure on-time, quality delivery
• Assist sales team with customer meetings and technical presentations
• Mentor other technical team members

Requirements

In addition to excellent communication and client interaction skills, you should have at least 2 years of experience with:

• Genesys Desktop (iWS, WDE and WWE)
• .NET and C# Development

Desired Experience

• Genesys Routing
• Genesys Composer
• Genesys Reporting
• Genesys Voice Portal
• Genesys SIP Server
• Genesys eServices
• Genesys iWD
• Java Development

Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.