Genesis Sales Associate and Product Specialist

Genesis of Cherry Hill; Marlton (NJ); On-site; USD 39,000 - 110,000; Full time

Benefits offered by this job

Weekly salary plus commission

Monthly bonuses

Health insurance plans

Dental plan

Vision plan

Life insurance

401(k) with company match

Paid vacation up to 4 weeks

Growth opportunities

Job summary

Genesis of Cherry Hill is a premium automotive dealership and service center located on Route 73 in Marlton. The team delivers VIP, personalized experiences across Sales and Ownership, aiming for exceptional guest satisfaction and ongoing staff development.

We seek candidates with strong interpersonal and sales skills, who can maintain high standards of customer service and presentation, with a clean driving record as a requirement. We offer growth paths within a growing organization.

Qualifications

• Professional appearance and excellent communication skills.
• Strong desire to assist guests and provide first class service.
• Outgoing with a friendly personality, especially while handling objections.
• Excellent verbal and written communication to work with customers on phone or email.
• Exemplary customer service skills.
• Strong sales and/or customer service track record.
• Understanding of CRM tool.
• Persistent, competitive, and have an excellent work ethic.
• Must have a current driver's license and an acceptable motor vehicle abstract.

Responsibilities

• Oversee and execute guest Sales appointments, facilitate test drives, present the brand, the vehicles, our dealership, and client ownership experience to guests.
• Engage with clients by asking questions and listening to their responses; assist clients in finding a vehicle that meets their wants and needs.
• Consistently follow up to ensure prospects are sufficiently informed of our inventory, services and current offers.
• Manage and respond to CRM correspondence in a timely fashion, follow-up is imperative.
• Demonstrate working knowledge of leasing and financing.
• Stay current on all product knowledge and training; become product and technology experts.
• Focus on the customer's needs to enhance the dealership, brand, and your personal value.
• Maintain appearance and cleanliness of store showroom and vehicle lot.
• Hit monthly sales objectives as defined by management.
• Maintain CSI score above average set by manufacturer.

Skills

Communication skills

Guest service

Customer friendly

Verbal & written communication

Customer service

Sales experience

CRM

Persistence

Driver's license

Job description

Genesis of Cherry Hill is a premium automotive dealership and service center, located in a luxurious new standalone facility on Route 73 in Marlton. Genesis of Cherry Hill is the #1 volume Genesis retailer in the nation, and is a reigning Circle of Prestige winner, a title awarded to a select few dealers every year for excellence in Sales, Service, guest experience, and overall satisfaction. The Genesis brand promises their guests a VIP and personalized experience throughout Sales and Ownership.

Genesis of Cherry Hill is seeking talented individuals passionate about their work and those whom we can invest in. We're cultivating a strong employee team to fuel our growing business, and a team that we intend to develop multiple career paths for inside of our organization. Qualified candidates will possess exemplary interpersonal skills, selling and closing ability, and have a professional demeanor, plus a confident and well-mannered personality. Automotive, luxury retail, or hospitality experience is preferred, but not necessary for the right person. This position requires a great level of attention to detail and personalization along with the ability to provide the highest level of customer service and guest experience. A clean driving record is required.

QUALIFICATIONS

• Professional appearance and excellent communication skills
• Strong desire to assist guests and provide first class service and experience
• Outgoing with a friendly personality, especially while handling objections
• Must have exceptional customer service and strong communication (verbal and written) skills in order to work most effectively with customers on the phone or email communications
• Exemplary customer service skills
• Strong sales and/or customer service track record
• Understanding of CRM tool
• Persistent, competitive, and have an excellent work ethic
• Must have a current driver's license and an acceptable motor vehicle abstract

JOB RESPONSIBILITIES

• Oversee and execute guest Sales appointments, facilitate test drives, present the brand, the vehicles, our dealership, and client ownership experience to guests
• Engage with clients by asking questions and listening to their responses; assist clients in finding a vehicle that meets their wants and needs
• Consistently follow up to ensure prospects are sufficiently informed of our inventory, services and current offers
• Manage and respond to CRM correspondence in a timely fashion, follow-up is imperative
• Demonstrate working knowledge of leasing and financing
• Stay current on all product knowledge and training; become product and technology experts
• Focus on the customer's needs to enhance the dealership, brand, and your personal value
• Maintain appearance and cleanliness of store showroom and vehicle lot
• Hit monthly sales objectives as defined by management
• Maintain CSI score above average set by manufacturer

WE OFFER

• Compensation plan that includes a weekly salary of $750, plus commission, plus monthly bonuses, with the opportunity to earn $100,000+ annually
• Workplace training and development, plus quarterly Genesis training
• Our "market pricing" approach eliminates the traditional "intense negotiation" of automotive retail
• Choice of three health insurance plans; you choose the plan best for you and your family
• Dental plan
• Vision and eyeglass plan
• Company paid life insurance
• Optional voluntary benefit menu including disability insurance, legal services, group term life insurance, critical illness insurance and more
• 401(k) retirement plan with company match
• Paid vacation up to 4 weeks
• Opportunity for growth and advancement

Genesis is a global automotive brand that delivers the highest standards of performance, design, technology, safety, and innovation while looking towards a more sustainable future. With the success and rapid expansion of the brand, and a growing range of award-winning models - including G70, G80, and G90 sedans, along with GV70, GV80, and GV80 Coupe SUVs, as well as innovative technologically advanced Electrified G80, GV60 and Electrified GV70 - we are looking to expand our staff immediately.