Luxury Auto Sales & Product Specialist — VIP Experience

Genesis of Cherry Hill; Marlton (NJ); On-site; USD 39,000 - 110,000; Full time

Benefits offered by this job

Weekly salary plus commission

Monthly bonuses

Health insurance plans

Dental plan

Vision plan

Life insurance

401(k) with company match

Paid vacation up to 4 weeks

Growth opportunities

Job summary

Genesis of Cherry Hill is a premium automotive dealership and service center located on Route 73 in Marlton. The team delivers VIP, personalized experiences across Sales and Ownership, aiming for exceptional guest satisfaction and ongoing staff development.

We seek candidates with strong interpersonal and sales skills, who can maintain high standards of customer service and presentation, with a clean driving record as a requirement. We offer growth paths within a growing organization.

Qualifications

• Professional appearance and excellent communication skills.
• Strong desire to assist guests and provide first class service.
• Outgoing with a friendly personality, especially while handling objections.
• Excellent verbal and written communication to work with customers on phone or email.
• Exemplary customer service skills.
• Strong sales and/or customer service track record.
• Understanding of CRM tool.
• Persistent, competitive, and have an excellent work ethic.
• Must have a current driver's license and an acceptable motor vehicle abstract.

Responsibilities

• Oversee and execute guest Sales appointments, facilitate test drives, present the brand, the vehicles, our dealership, and client ownership experience to guests.
• Engage with clients by asking questions and listening to their responses; assist clients in finding a vehicle that meets their wants and needs.
• Consistently follow up to ensure prospects are sufficiently informed of our inventory, services and current offers.
• Manage and respond to CRM correspondence in a timely fashion, follow-up is imperative.
• Demonstrate working knowledge of leasing and financing.
• Stay current on all product knowledge and training; become product and technology experts.
• Focus on the customer's needs to enhance the dealership, brand, and your personal value.
• Maintain appearance and cleanliness of store showroom and vehicle lot.
• Hit monthly sales objectives as defined by management.
• Maintain CSI score above average set by manufacturer.

Skills

Communication skills

Guest service

Customer friendly

Verbal & written communication

Customer service

Sales experience

CRM

Persistence

Driver's license

Job description

Genesis of Cherry Hill is a premium automotive dealership and service center located on Route 73 in Marlton. The team delivers VIP, personalized experiences across Sales and Ownership, aiming for exceptional guest satisfaction and ongoing staff development.

We seek candidates with strong interpersonal and sales skills, who can maintain high standards of customer service and presentation, with a clean driving record as a requirement. We offer growth paths within a growing organization.