Generator Technician II

West Coast Energy Systems LLC; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

West Coast Energy Systems LLC is seeking a field service technician to perform mechanical and electrical troubleshooting, diagnostics and repair of emergency power supply systems (EPSS) in the Phoenix area. You will handle emergency repairs after hours and schedule maintenance to ensure reliable power for customers.

The role requires strong knowledge of schematics and diesel/gas engines, excellent reporting skills, and the ability to work independently with minimal supervision.

Qualifications

• Strong diagnostic and troubleshooting skills for EPSS devices.
• Ability to interpret manuals, schematics and work orders.
• Capable of detailed 24-hour reporting and timely communications.

Responsibilities

• Perform mechanical, electrical troubleshooting and repair of generators.
• Provide emergency/unscheduled repairs after hours, weekends and holidays.
• Perform scheduled preventative maintenance service and/or repairs of generators.
• Read and interpret manuals, electrical schematics, generator literature, and work orders.
• Detect faulty operations and report them to the service manager in a timely manner.
• Stay current on NFPA and State regulations for EPSS.
• Create reports for all work performed in FieldServio.
• Communicate findings through phone, email and in-person.
• Conduct equipment commissioning for industrial and MPS products.

Skills

EPSS Proficiency

Troubleshooting

Electrical schematics

Diesel/gas engines

Communication

Report writing

Safety compliance

Education

High School Diploma

Associate degree in Electrical/Mechanical Engineering

Job description

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us?

Major Responsibilities

• Perform technical skills including but not limited to mechanical, electrical, troubleshooting and repair of generators.
• Provide emergency/unscheduled repairs of generators both during normal working hours and after-hours, weekends and holidays as directed.
• Perform scheduled preventative maintenance service and/or repairs of generators.
• Read and interpret operational manuals, electrical schematics, universal generator literature, and work orders to perform required maintenance and/or repairs.
• Detect faulty operations, defective material and report them and any other unusual situations to the service manager in a timely manner.
• Stay current on National Fire Protection Association and State regulations for Emergency Power Supply Systems.
• Create reports for all work performed in FieldServio.
• Communicate report findings through but not limited to phone calls, emails and in person communication.
• Conduct equipment commissioning for the industrial and MPS products.

Minimum Job Requirements

• Education: High School Diploma
• Certification / License: Valid Driver License
• Work Experience: 4 years servicing and troubleshooting of Emergency Power Supply Systems (EPSS)
• Knowledge / Skills / Abilities:
  • Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams
  • Working knowledge of Engine maintenance and troubleshooting of natural gas fuel systems
  • Knowledge of power generation; light tower, pumps, and heating products
  • Working knowledge of diesel or gaseous engines
  • Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision
  • Working knowledge of transfer switch operations
  • Spark Ignited knowledge
  • Ability to obtain and maintain Generac certification in the air-cooled and protector series courses
  • Ability to work and communicate well with others
  • Ability to provide detailed reports within 24 hours
  • Ability to manage and respond to emails, texts, and phone calls in a safe and timely manner
  • Excellent conflict and resolution skills
  • Able to observe, identify and relay critical information to the company, customers, or coworker

Preferred Job Requirements

• Education: Associate degree in Electrical Engineering or Mechanical Engineering
• Certification / License: N/A
• Work Experience: 6 years servicing and troubleshooting of Emergency Power Supply Systems (EPSS)
• Knowledge / Skills / Abilities: N/A

Physical Requirements and Working Conditions

• Production Environment (Includes professionals who are active on the shop floor) (For Field Technicians): While performing the duties of this job, the employee is regularly required to stand.
• The employee is frequently required to use hands to manipulate objects, tools, or controls; and to talk and hear.
• The employee is regularly required to walk, stoop, crouch, bend and reach above shoulders.
• The employee must frequently lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high, up to 10 feet away.
• This job's specific vision abilities include close vision, distance vision, peripheral vision, and depth perception.
• While performing the duties of this job, the employee will be working in the typical conditions of a manufacturing environment, including seasonal variations in temperatures and occasional exposure to manufacturing fumes or byproducts.
• The employee must comply with the assigned location PPE requirements, including but not limited to safety glasses, hearing protection, appropriate gloves, clothing, and shields for required tasks, and closed-toed or safety shoes as required by facility safety policies.
• The employee must be able to work in varying weather conditions including extreme heat, snow, and ice.
• The employee may be required to obtain a DOT Medical Card and have the ability to drive a heavy-duty truck on a daily basis.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.