Generator Service Technician - Experienced

Townsend; Danvers (MA); On-site; USD 67,000 - 83,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

401k with company match

Vacation time

Sick Leave

Paid Holidays

Employee Assistance Program

Relocation Assistance

Job summary

Townsend Energy in Danvers, MA, is seeking an experienced Generator Service Technician to perform scheduled service, maintenance, and new installations of residential standby generators. The role includes coaching and guiding entry-level technicians and completing inspections per manufacturer guidelines.

Candidates should have 5+ years of hands-on generator work, valid driving license, and willingness to undergo background check.

Qualifications

• 5+ years of hands-on experience with generator installation, maintenance, troubleshooting, and repair.

Responsibilities

• Perform scheduled service, preventative maintenance, and new installations of residential standby generators.
• Coaching and developing entry-level technicians through hands-on training and guidance.
• Complete inspections according to manufacturer recommendations.
• Change oil, filters, spark plugs, batteries, and other maintenance-related components.
• Document maintenance findings accurately.
• Identify potential concerns and communicate recommendations to customers and management.

Skills

Generator installation

Maintenance

Troubleshooting

Mentoring

Tools

Bosch equipment training

Ecobee

Fujitsu

Buderus

Carrier

Job description

Townsend Energy | Danvers, MA

Founded in 1931, we are the local name you can depend on for energy and HVAC for residential and light commercial heating and cooling needs. We are deeply committed to providing exceptional customer service; our customers are and will continue to be at the center of everything we do!

Benefits

• Medical Insurance with company contribution for individuals and family; FSA and HSA options
• Vision and Dental Insurance
• Basic Life and AD&D Insurance
• Long-Term Disability
• 401k with company match
• 80 hours of vacation; accrued
• 40 hours of sick leave
• 9 Paid Holidays, including floating holidays
• Employee Assistance Program
• Other supplemental insurance options available

Generator Service Technician - Experienced

Pay: $32.00 to $40.00 per hour, depending on experience + commission opportunities

Work Schedule: Monday through Friday | 7:30am to 4:00pm

What We Provide

• Take home company vehicle + gas card
• Company uniforms, phone, and tablet
• Cross-training available in gas, oil, propane, and HVAC
• Education and licensing program for oil, propane, and HVAC
• We are committed to not just providing jobs but careers for our employees
• Equipment training is provided for Bosch, Ecobee, Fujitsu, Buderus, Carrier, etc., throughout the year
• Relocation Assistance available for qualified applicants

What You Will Be Doing

• Perform scheduled service, preventative maintenance, and new installations of residential standby generators
• Coaching and developing entry-level technicians through hands‑on training and guidance
• Complete inspections according to manufacturer recommendations
• Change oil, filters, spark plugs, batteries, and other maintenance‑related components
• Document maintenance findings accurately
• Identify potential concerns and communicate recommendations to customers and management

What We Are Looking For

• 5+ years of hands‑on experience with generator installation, maintenance, troubleshooting, and repair
• Proven ability to mentor, coach, and train less‑experienced technicians
• Physically capable of lifting 50+ pounds and performing demanding fieldwork as needed
• Generac Certification preferred, but not mandatory
• Strong mechanical skills with a willingness to learn and expand technical knowledge
• Additional experience with HVAC, electrical systems, plumbing, propane, or oil is highly valued
• Valid driver’s license with a clean or satisfactory driving history

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.

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