Generator Mechanic/Service Technician

Generator Supercenter; City of Rochester (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Generator Supercenter in Rochester, NY is hiring a Generator Mechanic / Service Technician for a full-time, field-based role. You will travel to residential sites, diagnose and repair whole-home standby generators, and service ATS systems.

Ideal candidates have 1+ years in generator service or related mechanical/electrical work, strong communication, and the ability to read schematics. A valid driver's license and the physical ability to perform outdoor work are required.

Qualifications

• 1+ years of generator service, small engine repair, or related mechanical/electrical work.
• Strong customer service and verbal communication skills.
• Able to read schematics, wiring diagrams, and service manuals.
• Able to work independently in the field with minimal supervision.
• High school diploma or equivalent required; valid driver's license with clean record.
• Physically able to climb, lift, and work outdoors.
• Familiarity with residential generator systems and ATS technology is a plus.

Responsibilities

• Travel to residential job sites using a company vehicle.
• Perform diagnostics, routine maintenance, and repairs on whole-home standby generators.
• Troubleshoot and service mechanical and electrical components, including ATS systems.
• Read and interpret electrical wiring diagrams, blueprints, and technical manuals.
• Clearly communicate with customers regarding services performed and recommendations.
• Document all work in service management software.
• Follow safety protocols and best practices when working around electricity.
• Support emergency service calls during outages as needed.

Skills

Customer service

Verbal communication

Reading schematics

Independent work

Physical stamina

Education

High school diploma or equivalent

Job description

Generator Mechanic / Service Technician

Full-Time | Monday–Friday | Company Vehicle Provided

Location:

Rochester, NY

Power Up Your Career with Generator Supercenter

Generator Supercenter, Inc. is the #1 provider of home standby generators and a leader in renewable energy solutions. We’re on a mission to help homeowners stay safe, secure, and powered through cutting-edge backup power systems and clean energy technologies.

We are hiring a dependable and skilled Generator Mechanic / Service Technician to join our growing team. This field-based role is ideal for candidates with mechanical and electrical repair experience—particularly with small engines, standby generators, or automatic transfer switches (ATS).

Benefits:

• A positive and collaborative work environment
• Free Friday Breakfasts
• Voluntary Life Insurance
• Short and Long Term Disability
• Medical, Dental and Vision
• 401K Matching (after 6 months of employment)
• Company work truck is provided
• * offered after 60 days of employment

Key Responsibilities

• Travel to residential job sites using a company-provided service vehicle
• Perform diagnostics, routine maintenance, and repairs on whole-home standby generators
• Troubleshoot and service mechanical and electrical components, including ATS systems
• Read and interpret electrical wiring diagrams, blueprints, and technical manuals
• Clearly communicate with customers regarding services performed and any recommendations
• Accurately document all work in our service management software
• Follow safety protocols and industry best practices when working around electricity
• Support emergency service calls during weather-related outages or storms, as needed

Qualifications

• 1+ years of experience in generator service, small engine repair, or related mechanical/electrical work
• Strong customer service and verbal communication skills
• Ability to read schematics, wiring diagrams, and service manuals
• Comfortable working independently in the field with minimal supervision
• High school diploma or equivalent required
• Valid driver’s license with a clean driving record
• Physically able to perform job duties, including climbing ladders, lifting equipment, and working in outdoor environments
• Familiarity with residential generator systems and ATS technology is a plus

Position Details

• Schedule: Monday to Friday, 8:00 AM – 5:00 PM (occasional flexibility required for emergencies)
• Job Type: Full-time
• Compensation: Based on experience and skill level
• Travel: Local/regional service calls using a company-provided vehicle

Why Join Generator Supercenter?

• Industry-leading training and support
• Competitive pay and advancement opportunities
• Company-provided vehicle, tools, and equipment
• Be part of a growing team making a real impact in energy reliability and security

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.