Generator Mechanic/Service Technician

Generator Supercenter of Baton Rouge; Baton Rouge (LA); On-site; USD 22,041 - 38,572; Full time

Benefits offered by this job

401(k)

401(k) matching

Company car

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

A leading energy solution provider is seeking a Generator Mechanic/Service Technician in Baton Rouge. The role involves diagnosing and repairing standby generators, providing excellent customer service, and maintaining safety practices. Candidates should have strong mechanical and electrical knowledge, along with a valid driver's license. Pay ranges from $16.00 to $28.00 per hour based on experience.

Qualifications

• Strong customer service and communication skills (verbal and written).
• Ability to work independently demonstrating initiative.
• Must be able to interpret technical manuals, blueprints, and schematics.

Responsibilities

• Diagnosing and repairing backup standby power systems.
• Travel to/from customer's residence using company vehicle.
• Communicate directly with customers regarding work performed.

Skills

Customer service skills

Problem-solving skills

Technical reading comprehension

Mechanical repair experience

Electrical wiring knowledge

Education

High school diploma or equivalent

Electrical certification

Tools

Technical manuals

Electrical wiring diagrams

Job description

Benefits

• 401(k)
• 401(k) matching
• Company car
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Company Overview

Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting-edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power.

Job Summary

The Generator Mechanic/Service Technician will consult with the Service Manager to plan their work and travel schedule in the surrounding area. Using our company-supplied vehicle, you will travel to the customer9s residence to perform repair work and preventative maintenance on the customer9s whole home standby generator. You will regularly use verbal communication and customer service skills to communicate directly with our customers. You will use mechanical and electrical knowledge of generators or small engines to troubleshoot and repair whole home standby generators for our customers. This work will require the ability to read and understand technical manuals, instructions, electrical wiring diagrams, and blueprints. When repairs and preventative maintenance are complete, you will use electronic/written communication skills to update the software system with information regarding services you performed. This position will frequently work around electricity and will require the ability to adhere to all safety practices and requirements.

The work schedule will typically be Mon-Fri from 8 am -5 pm. The work schedule is subject to change to support the needs of our customers, for example during times of bad weather/impending storms.

The level of electrical and mechanical repair knowledge, years of direct generator repair experience, and previous experience working directly with customers will all be taken into account when determining what one9s starting pay level would be within this range.

Main Job Description

Diagnosing and Repairing backup standby power systems and servicing and maintaining standby Generac generators.

Responsibilities

• Technicians will be provided a daily workload of service/maintenance calls to perform on the Generac generators.
• Using company vehicle – travel to/from customer9s residence.
• Communicate directly with customers regarding arrival, work being performed, issues resolved, etc.
• Inspect, troubleshoot, repair, and perform maintenance on the customer9s home generator.
• Follow technical instruction manuals, diagrams, blueprints, and procedures.
• Test, troubleshoot, and operate automatic transfer switches.
• Document services that are performed using an electronic software system.
• Adhere to all safety practices and requirements.
• Fill out all paperwork and document maintenance work that was completed.
• Qualified technicians will perform diagnostics and repairs on backup power systems.

Qualifications

• Strong customer service and communication skills (verbal and written).
• Problem-solving, organization, and decision-making skills.
• Ability to work independently demonstrating initiative.
• Reading and comprehension skills are required to understand technical manuals, electrical wiring diagrams, and blueprints.
• Ability to drive company vehicles safely to each customer9s residence within and surrounding area / job site.
• High school diploma or equivalent. Electrical certification a plus.
• Experience with mechanical small engine repair work and with electrical wiring.
• Must be physically able to perform job duties including bending, stooping, climbing ladders, pulling, grasping, and walking on uneven surfaces.
• The ability to work primarily outdoors in varying weather conditions and temperatures.
• Proper eyesight/vision to be able to perform mechanical repairs safely.
• Must be able to interpret technical manuals, blueprints, and schematics.
• Must have Valid driver9s license and satisfactory driving record.

Pay commensurate with experience.

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Compensation: $16.00 - $28.00 per hour

Join The Generator Supercenter Family – Here it9s not just some catchy phrase; it9s a lifestyle. We9re looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.