Generator Field Service Repair Technician

Toshiba America Energy Systems; West Allis (WI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Annual bonus

401k match

Health plan

Wellness program

Generous PTO

Job summary

Toshiba America Energy Systems Corporation seeks a Field Service Repair Technician for our Milwaukee Service Center. You will troubleshoot and repair turbines, stators, and rotors at customer sites, learn winding and core repair procedures, and coordinate field tooling while maintaining a professional image.

The role offers extensive travel (up to 90%) across the U.S., Canada, and Mexico, with strong emphasis on safety and teamwork. A technical background and driving license are required.

Qualifications

• High School Diploma or equivalent; trade/technical degree preferred.
• 1–3 years in shop or power generation field service.
• Ability to pass requirements for unescorted nuclear facility access.
• Valid driver's license for travel to customer sites.

Responsibilities

• Troubleshoot and repair turbines, stators, and rotors at customer sites.
• Operate test equipment and assist in data collection and reporting.
• Coordinate field service tooling and maintain tool inventories.
• Learn rewinding, re-wedging, and core repair procedures.
• Maintain safe, professional conduct at job sites.

Skills

Arithmetic

Teamwork

Troubleshooting

Field service mindset

Education

High school diploma

Technical degree

Tools

Oracle

Microsoft Office

Job description

We are Toshiba. We have an unwavering drive to make and do things that lead to a better world.

At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.

Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions – new equipment, retrofits, maintenance, outage planning and more – for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants.

Position Summary

We are seeking a Field Service Repair Technician to work out of our Milwaukee Service Center. The FS Repair Technician involves troubleshooting and repairing turbines, stators, and rotors in generators at customer locations. The candidate will learn to operate test equipment, diagnose issues, and determine necessary repairs. Responsibilities include assisting in testing components, using precision measuring instruments, and working under close supervision with inspections. The role also involves coordinating field service tooling and maintaining a professional image at job sites. The candidate should have a strong desire to advance to the Generator Technician position.

• Help to construct and operate testing equipment to identify problems and determine necessary field service.
• Assist with paperwork, including test data, daily logs, job information, timesheets, and final reports.
• Learn procedures for rewinding, re-wedging, re-blocking, rebuilding stator bars/coils or cores, and repairing turbines and related components.
• Gain knowledge in winding insulation, curing, cooling stator bars/coils, and blocking bars/coils.
• Build and assemble slot wedges into stator core grooves.
• Acquire skills in stator core construction methods, including flooding, end winding, side bar packing, top and bottom filler, and resistance temperature detectors.
• Work with various resins and solvents.
• Become proficient with various hand and power tools.
• Learn to operate a portable milling machine and wire welding procedures.
• Help inventory and ensure supplies and equipment are in good working order before and after job site visits.
• Operate overhead cranes and lift trucks properly.
• Maintain a simplified tooling process by ensuring all responsible parties for a field project are aware of all tools sent out.
• Prepare purchase requisitions for tooling, materials, and chemicals, coordinating with various suppliers.
• Customize tooling designs or fabrication with various departments.
• Coordinate shipping and receiving of field service tooling to job sites.
• Inspect tools, including calibration and restocking, and follow procedures for testing electrical equipment.
• Coordinate the calibration of tooling and fabricate or modify as needed.
• Develop a mindset for service and courtesy.
• Perform other tasks requiring similar or lesser skills, usually of short duration to meet field service requirements.

Travel

• Up to 90%

Education and Required Experience

• High School Diploma or Equivalent.
• Trade or Technical Degree in a related field preferred.
• 1-3 years of experience with working knowledge of shop practices and basic electrical and mechanical fundamentals, gained through vocational training.
• Minimum 3 years previous experience in a similar or related role or 1-3 years’ experience in power generation field service, in lieu of vocational training.
• Cooperative work crew skills, as work is performed at field locations.
• Proficient in basic arithmetic operations, including decimals and fractions, and able to use formulas, blueprints, specifications, and tables.
• Skilled in using various precision measuring instruments. Familiarity with hand tools.
• Capable of operating overhead cranes and fork trucks.
• Proficient in Microsoft Office (Word, Excel, Outlook) and able to learn new software programs, such as Oracle for purchase requisitions.
• Previous experience in millwright, carpentry, welding, electrical, or HVAC roles preferred.
• Knowledgeable in Asbestos abatement and lead awareness training preferred.
• Possess a valid driver’s license for travel to customer sites.
• Must be able to pass requirements to gain unescorted access to a nuclear facility.
• Must be able to work without restriction throughout U.S, Canada, and Mexico.

Physical Requirements (

The employee must be able to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to finger, handle, or feel. The employee frequently is required to talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts, fumes, or airborne particles, and toxic or caustic chemicals. The employee is occasionally exposed to work in high, precarious places, and risk of shock. The employee is occasionally exposed to extreme heat, extreme cold and wet, humid conditions. The noise level in the work environment is frequently loud.

Additional Info

Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health, and wellness programs as well as generous time off.

Toshiba is an Equal Opportunity Employer.