Generative AI & ML Engineer — Customer Systems

Apple, Inc.; Austin (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Apple, Inc. in Austin, Texas seeks a Software Engineer specializing in Generative AI and ML to advance a multi-modal customer platform. You will contribute to model development, fine-tuning workflows, and retrieval strategies to ground large models in product-relevant data.

You will prototype multi-agent collaboration systems for structured reasoning and work with data/platform engineers to ensure scalable deployment and monitoring within a fast-paced team.

Qualifications

• 4+ years of hands-on experience in ML, backend engineering, data engineering.
• 1 year plus of hands-on experience in training, fine-tuning, or evaluating LLMs.
• Proficiency in machine learning libraries (transformers, datasets).

Responsibilities

• Contribute to model development and fine-tuning workflows for generative AI features.
• Design and evaluate retrieval strategies for grounding large models in product-relevant data.
• Prototype and benchmark multi-agent collaboration systems for structured reasoning tasks.

Skills

ML & backend engineering

LLM training & evaluation

ML libraries

Education

Bachelor's or Master's in CS/ML

Tools

Transformers

Datasets

Job description

Apple, Inc. in Austin, Texas seeks a Software Engineer specializing in Generative AI and ML to advance a multi-modal customer platform. You will contribute to model development, fine-tuning workflows, and retrieval strategies to ground large models in product-relevant data.

You will prototype multi-agent collaboration systems for structured reasoning and work with data/platform engineers to ensure scalable deployment and monitoring within a fast-paced team.