Generalist - Human Resources - Data Management

Montgomery County Educational Service Center; Dayton (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Montgomery County Educational Service Center is seeking an HR Generalist - Data Management to administer the district's HRIS and personnel records. You will ensure accurate data between BusinessPlus and PowerSchool, oversee pay assignments, and support daily HR operations while maintaining confidentiality.

The role emphasizes meticulous data handling, customer service, and collaboration with administrators, teachers, and union representatives to support programs and reporting needs.

Qualifications

• US citizenship or legal right to work in the U.S.
• Background check under Ohio requirements
• Bachelor's degree or 10 years of high‑level office admin/HR experience
• Strong interpersonal and communication skills
• Experience managing day-to-day office logistics and admin support

Responsibilities

• Manage HRIS input and data administration, including employee master records and pay assignments.
• Review board documents for personnel agenda verification and ensure data synchronization between BusinessPlus and PowerSchool.
• Provide general HR office support: scheduling, calendars, filing, mail, and document preparation.
• Maintain confidentiality of sensitive personnel records and interact with employees, administrators, and stakeholders.
• Act as liaison for customer inquiries and support HR leadership and departmental priorities.

Skills

HRIS data management

Data entry

Customer service

Communication

Confidentiality

Education

Bachelor's degree

Tools

BusinessPlus

PowerSchool

Google Sheets

MS Office 365

Job description

Generalist - Human Resources - Data Management JobID: 37265

Position: Human Resources Generalist - Data Management

Reports To: Director, Human Resources

Salary Schedule / Grade: Refer to DSS Salary Schedule

F.L.S.A Status: Non-Exempt

SUMMARY

The HR Generalist - Data Management position provides comprehensive HRIS and data administration services for the district. This role is responsible for setting up and maintaining employee master records, managing primary and secondary pay assignments, reviewing board documents for personnel agenda verification, ensuring accurate data synchronization between BusinessPlus and PowerSchool systems, and supporting daily office operations while maintaining confidential records and ensuring compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to the following…)

HRIS System Input & Data Management

• Board Document review and personnel agenda verification.
• Employee Master record creation and maintenance (setting up new employee master screens and updating existing profiles in BusinessPlus).
• Creation and maintenance of primary and secondary employee pay assignments.
• Pulling supplemental information for payment and pay assignment processing.
• Processing transportation route changes and district location updates.
• Managing data synchronization and error resolution between BusinessPlus (B+) and PowerSchool systems.

Office Support

• Provide general office support to ensure efficient daily operations of the Human Resources Department, including answering phones, greeting visitors, responding to inquiries, and directing requests appropriately.
• Perform clerical and administrative support tasks such as scheduling meetings, maintaining calendars, preparing correspondence, and coordinating communications.
• Maintain organized electronic and physical filing systems, ensuring accuracy, accessibility, and confidentiality of records.
• Prepare format, and distribute documents, reports, forms, and internal communications as needed.
• Receive, sort, and distribute incoming mail and correspondences; prepare outgoing mail.
• Assist with data entry and record maintenance to support departmental workflows and reporting needs.
• Provide routine administrative support to HR staff and leadership as assigned to support departmental priorities.
• Act as a liaison for general customer complaints, resolving basic issues independently.
• Demonstrate ability to maintain the highest level of confidentiality and professionalism.
• Ability to handle sensitive personnel and organizational information with discretion and sound judgment.
• Ability to establish and maintain effective working relationships with employees, administrators, union representatives, and community stakeholders.
• Ability to provide high level administrative support in a fast paced environment while managing multiple priorities and deadlines.

CORE BEHAVIORS & COMPETENCIES

Customer Service

• Provides exceptional customer service by responding to inquiries promptly, professionally, and respectfully.
• Demonstrates a commitment to serving employees, applicants, retirees, administrators, and community stakeholders with courtesy and professionalism.
• Approaches challenges with a collusion oriented mindset and a focus on meeting the needs of internal and external customers.

Culture

• Promotes a positive, inclusive, and supportive work environment that reflects the district's mission, vision, and values.
• Treats all individuals with dignity, respect, and fairness.
• Contributes to a culture of trust, accountability, professionalism, and continuous improvement.
• Serves as a positive representative of the Human Resources Department and the district.
• Builds and maintains productive working relationships with employees, administrators, labor representatives, and external partners.
• Works effectively as a member of a team, contributing to shared goals and organizational success.
• Demonstrates flexibility and a willingness to support colleagues and district initiatives as needed.
• Values diverse perspectives and fosters cooperation across departments and stakeholder groups.

Commitment

• Demonstrates reliability, accountability, and dedication to providing high quality service and support.
• Maintains a strong work ethic and consistently follows through on responsibilities and commitments.
• Upholds district, policies, procedures, and ethical standards while exercising sound professional judgment.
• Pursues opportunities for professional growth and continuous learning to enhance effectiveness and service delivery.

Communication

• Communicates clearly, professionally and effectively in both written and verbal interactions.
• Share information accurately and timely while maintaining appropriate confidentiality.
• Demonstrates active listening skills and seeks to understand the needs and concerns of others.
• Adapts communication style to effectively engage with diverse audiences and stakeholders.
• Handles sensitive and confidential conversations with discretions, tact, and professionalism.

QUALIFICATIONS

Requirements

• Must be a U.S. citizen or have the legal right to work in the U.S.
• Must pass Federal and Ohio Bureau of Criminal Identification and Investigation background check in accordance with Ohio Administrative Code Section 3301-83-06
• Bachelor's degree (or active enrollment in a degree program) Preferably in Human Resources, Business Administration, or a related field
• (In lieu of a Bachelor's degree, a minimum of ten (10) years of dedicated experience in high-level office administration and human resources functions may be considered ).
• Exceptional interpersonal and universal communication skills to interact with executives, guests, and vendors.
• Direct experience managing day-to-day office logistics, administrative functions, and general team support.

Preferred Experience:

• Strong organizational, communication, customer service, and problem-solving skills.
• Ability to switch tasks quickly from administrative work to direct customer interaction.
• Excellent verbal and written skills for professional drafting of emails and handling calls.
• Strong time-management skills to balance customer needs with daily operational tasks.
• Experience managing internal purchase, supply, or headcount requisitions, ensuring proper department approvals before processing.
• Prior experience working within a public school district, government entity, or unionized environment.
• Direct experience acting as a primary point of contact for employee benefits inquiries (health, dental, vision, life, and retirement/STRS/SERS plans) and collaborating with insurance brokers or third-party administrators (TPAs).
• Experience using cloud-based HRIS/payroll systems, building workflows in Google Forms, or utilizing intermediate Google Sheets functions (e.g., data sorting, VLOOKUPs, basic formulas) and Microsoft Office 365 suite.
• Professional HR certification (e.g., SHRM-CP or PHR) or progress toward obtaining certification is preferred.

Knowledge

• Office administration practices, records management, and customer service principles.
• Standard business software and HR-related systems.
• Standard office administration practices, records management systems, and professional customer service principles.
• Basic human resources concepts, including confidentiality requirements surrounding medical and personnel records (HIPAA, FMLA).
• General business processes like invoice reconciliation, supply requisitions, and departmental workflow tracking.

Ability to

• Maintain confidentiality and exercise sound professional judgment at the administrative support level.
• Build positive working relationships and support team and organizational goals.
• Pivot quickly from focused, detail-oriented administrative work (data entry, processing forms) to immediate, direct customer interaction (answering phones, greeting visitors).
• Handle sensitive, confidential personnel and organizational information with sound judgment and absolute professionalism.
• Effectively interact with a diverse range of stakeholders, from executive leadership and union representatives to district employees and external vendors.
• Manage multiple competing deadlines and office interruptions without losing accuracy or attention to detail.

PHYSICAL ATTRIBUTES/DEMANDS

• Occasionally lift, carry, push, and pull various items up to a maximum of 20 pounds (50 pounds on wheels)
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, see, read, speak, reach, stretch with hands and arms, crouch, kneel, climb, and stoop

WORK ENVIRONMENT

• Work is performed in an office setting at a computer workstation
• Occasional interaction with dissatisfied employees
• Work may be subject to frequent interruptions
• Some assignments are subject to completion within strict timelines
• Periodic travel for meetings, professional development activities, and work assignments