Generalist, Human Resources

FirstService Residential; Town of Florida (NY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

401k with company match

Comprehensive benefits (medical,Dental

Vision

Job summary

FirstService Residential is seeking an HR Generalist to support HR activities across assigned properties. The role is hybrid and involves handling inquiries, policy interpretation, and coordination of HR processes.

The position requires a Bachelor’s degree in HR and 3–5 years of HR experience. Bilingual English/Spanish is preferred, with duties spanning recruitment, onboarding, benefits, and compliance. Occasional travel to properties may be required.

Qualifications

• Bachelor’s degree in human resources or related field required.
• 3–5 years HR experience preferred.
• Excellent communication and interpersonal skills; ability to handle sensitive information with discretion.
• Knowledge of HR policies, employment laws, and compliance requirements.

Responsibilities

• Serve as HR contact for assigned properties and respond to inquiries.
• Ensure compliance with federal, state, and local HR requirements (e.g., FLSA, EEO, FCRA).
• Support associate relations, handbook implementation, and policy interpretation.
• Assist with HRIS data entry and reporting; coordinate HR administrative tasks.
• Assist with recruitment, onboarding, and background checks as needed; manage interview scheduling.

Skills

HR generalist experience

Bilingual English/Spanish preferred

Education

Bachelor’s degree in Human Resources or related field

Job description

Description

Perform functions to assist with various aspects of Human Resources within assigned properties, including recruitment, associate relations, compensation, benefits administration and compliance, guided by precedent and working within the limits of established policies and procedures.

The HR Generalist is a Hybrid position.

Bilingual English & Spanish Preferred

Your Responsibilities

• Serve as Human Resources contact for assigned properties. Respond to associate and management inquiries regarding policies, procedures, and programs.
• Ensure compliance with HR related federal, state and local requirements and regulations, including but not limited to, Workers’ Compensation, FMLA, I-9s, FLSA, EEO and FCRA .
• Provide support with associate relation counseling and related activities. Assist management in the implementation and communication of associate handbooks, policies, procedures and provide interpretation as needed. Participate in the investigation of associate complaints.
• Assist with the population and maintenance of the Human Resource Information System.
• Partner with HR Corporate to administer functions in the areas of training and associate development, compensation and benefits. Coordinate daily transactions within properties and provide guidance and assistance to associates with research, questions and concerns. Participate in the annual benefits enrollment and performance evaluations processes.
• May administer the recruiting process for specified properties. Place advertisements for job openings in approved sites. Receive, acknowledge, review, and file applications. Set interview appointments, and perform background checks and document findings. Maintain electronic application tracking system.
• Coordinate the on-boarding process. Complete and maintain necessary documentation and may coordinate and conduct new hire orientation.
• Coordinate the termination process including conducting exit interviews and completing necessary documentation.

Skills & Responsibilities

• Bachelor’s degree in human resources or related field from an accredited college or university, and three to five years of HR experience; or equivalent combination of education and experience.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervisor of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.
• Visit assigned properties as required

Travel

Work involves driving/traveling to properties.

What we offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.