Generalist Assessor - Polk and Surrounding Counties

CareStar, Inc.; Des Moines (IA); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision

401(k) with company match

PTO + 10 paid holidays

ESOP

Job summary

CareStar, Inc. seeks a Generalist Assessor to join the Iowa Clinical Department. This fully remote position includes field visits across Polk County and surrounding areas to assess needs and build personalized care plans.

You will coordinate with families, case managers, and providers to link clients with essential services. The role requires a Bachelor’s degree or 4 years of related experience, strong organizational and communication skills, and reliable transportation for regional travel.

Qualifications

• Bachelor's Degree or 4 years of professional experience in intellectual, developmental, and/or physical disabilities.
• Excellent organizational, interpersonal, communication and leadership abilities.
• Proficient computer skills with familiarity with Microsoft Office tools.
• Reliable transportation to travel within assigned region as business requires.
• Valid driver’s license and car insurance as required by State law.

Responsibilities

• Adheres to the CareStar Rule in performance of job responsibilities.
• Understands and complies with CareStar Policies and Procedures.
• Maintains confidentiality of patient information and handles disclosures properly.
• Follows the Acceptable Use Policy for CareStar information systems.
• Performs initial and ongoing assessments using approved tools and procedures.
• Evaluates functional status, service needs, supports, and risks.
• Completes all required documentation accurately and on time.
• Communicates assessment findings and follow-up needs to designated parties.
• Coordinates with members, caregivers, case managers, MCOs, and agency staff as needed.
• Maintains compliance with policies, confidentiality rules, and reporting expectations.
• Participates in training, quality assurance, and calibration activities.

Skills

Organizational skills

Interpersonal skills

Communication skills

Leadership skills

MS Office proficiency

Reliable transportation

Education

Bachelor's degree or 4 years relevant experience

Tools

MS Office

Job description

Generalist Assessor - Polk & Surrounding Counties

Company: CareStar, Inc.
Location:Polk County, IA (and surrounding areas)
Job Type: Full Time | Remote with Field Visits
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long‑term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high‑quality care coordination. We are currently seeking a Generalist Assessor to join our Iowa Clinical Department. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Generalist Assessor, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission‑driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Adheres to the CareStar Rule in performance of job responsibilities.
• Understands and complies with CareStar Policies and Procedures.
• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence.
• Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar.
• Perform initial and ongoing assessments using approved tools and procedures.
• Evaluate functional status, service needs, supports, and risks.
• Complete all required documentation accurately and on time.
• Communicate assessment findings and follow-up needs to designated parties.
• Coordinate with members, caregivers, case managers, MCOs, and agency staff as needed.
• Maintain compliance with policies, confidentiality rules, and reporting expectations.
• Participate in training, quality assurance, and calibration activities.

Minimum Qualifications

• A Bachelor's Degree or a minimum of 4 years of professional experience in the field of intellectual, developmental, and/or physical disabilities required.
• Effective organizational, interpersonal, communication and leadership skills.
• Effective computer skills with familiarity with suite of Microsoft Office programs.
• Reliable transportation to travel within assigned region as business requires.
• Valid driver’s license and car insurance as required by State law.

Why Join CareStar?

• Competitive salary based on experience and education
• Comprehensive benefits: Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) – become a part‑owner in the company
• Supportive, mission‑driven culture focused on improving lives