Generalist Assessor - Black Hawk and Surrounding Counties

CareStar, Inc.; Waterloo (IA); Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Paid time off

Holidays

ESOP

Job summary

CareStar, Inc. is seeking a Generalist Assessor to support the Iowa Clinical Department. The role blends remote work with field visits, assessing needs and building individualized care plans for individuals in Black Hawk County and surrounding areas.

You will document findings, coordinate with care teams, and ensure compliance with policies while delivering compassionate, person-centered services to improve lives.

Qualifications

• Bachelor's Degree or 4+ years in IDD/physical disabilities.
• Strong organizational, interpersonal, communication and leadership abilities.
• Proficient with Microsoft Office suite.
• Reliable transportation and valid driver's license.

Responsibilities

• Perform initial and ongoing assessments using approved tools.
• Evaluate functional status, service needs, supports, and risks.
• Complete documentation accurately and on time.
• Communicate assessment findings to designated parties and coordinate with care teams.
• Maintain compliance with policies and participate in training.

Skills

Communication

Leadership

Organizational skills

Interpersonal skills

MS Office proficiency

Education

Bachelor's Degree or 4+ years in disabilities field

Tools

Microsoft Office

Job description

Generalist Assessor - Black Hawk & Surrounding Counties

Company: CareStar, Inc.
Location: Black Hawk County, IA (and surrounding areas)
Job Type: Full Time | Remote with Field Visits
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Generalist Assessor to join our Iowa Clinical Department. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Generalist Assessor, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Adheres to the CareStar Rule in performance of job responsibilities.
• Understands and complies with CareStar Policies and Procedures.
• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence.
• Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar.
• Perform initial and ongoing assessments using approved tools and procedures.
• Evaluate functional status, service needs, supports, and risks.
• Complete all required documentation accurately and on time.
• Communicate assessment findings and follow-up needs to designated parties.
• Coordinate with members, caregivers, case managers, MCOs, and agency staff as needed.
• Maintain compliance with policies, confidentiality rules, and reporting expectations.
• Participate in training, quality assurance, and calibration activities.

Minimum Qualifications

• A Bachelor's Degree or a minimum of 4 years of professional experience in the field of intellectual, developmental, and/or physical disabilities required.
• Effective organizational, interpersonal, communication and leadership skills.
• Effective computer skills with familiarity with suite of Microsoft Office programs.
• Reliable transportation to travel within assigned region as business requires.
• Valid driver’s license and car insurance as required by State law.

Why Join CareStar?

• Competitive salary based on experience and education
• Comprehensive benefits: Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company
• Supportive, mission-driven culture focused on improving lives