General Services Operations Analyst

River Run; Haverhill (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

River Run Services, LLC is seeking a General Services Analyst to support centralized operational and financial functions. This role manages variance reporting, budgeting processes, invoice approvals, vendor documentation, and lease administration to ensure accuracy, compliance, and efficient operations.

The position works cross-functionally with Finance, General Services, and external vendors to maintain strong financial controls and documentation standards.

Qualifications

• Bachelor’s degree or equivalent experience in finance, business, or accounting.

Responsibilities

• Prepare and maintain monthly variance reports and analyze budget-to-actuals for General Services and cost centers.
• Partner with the General Services Manager to review financial results and ensure timely reporting.
• Assist in annual budgets, reforecasts, and supporting documentation for General Services.
• Review invoices for accuracy, coding, and contract compliance; coordinate with Accounts Payable.
• Investigate invoice discrepancies and liaise with internal stakeholders and vendors.
• Maintain vendor records, contracts, COIs, and related documentation.
• Track vendor contract terms, renewals, and compliance; support onboarding.
• Maintain lease agreements and facilities documentation; ensure records are audit-ready.
• Track lease terms, expirations, escalations, and assist with renewals.
• Ensure all documentation complies with regulatory requirements and internal policies.

Skills

Analytical skills

Variance reporting

Budgeting

Contract review

Vendor documentation

Attention to detail

MS Office

Education

Bachelor's degree in Finance, Business Administration, Accounting, or related field

Tools

Financial systems

Job description

Description

River Run is a shared services organization that supports banking affiliates, Newburyport Bank, Pentucket Bank and Rollstone Bank & Trust.

The General Services Analyst is responsible for supporting centralized operational and financial functions of the River Run General Services' team. This role manages General Services' variance reporting, budgeting processes, invoice approvals, vendor documentation, and lease administration to ensure accuracy, compliance, and efficient operations. The position works cross-functionally with Finance, General Services, and external vendors to maintain strong financial controls and documentation standards.

Essential Job Functions

• Prepare and maintain monthly variance reports, analyzing budget-to-actual expenses for General Services and building cost centers, identifying trends, cost drivers, and variances, and providing recommendations.
• Partner with the General Services Manager to review financial results, support corrective actions, and ensure timely, accurate reporting aligned with financial reporting cycles.
• Assist in the preparation, consolidation, and maintenance of annual budgets, reforecasts, and supporting documentation for General Services and related cost centers.
• Review and validate invoices for accuracy, coding, and contract compliance prior to approval, coordinating with Accounts Payable to ensure timely processing and payment.
• Investigate invoice discrepancies and serve as the primary liaison between internal stakeholders and General Services vendors to facilitate issue resolution.
• Maintain vendor records, including contracts, service agreements, amendments, and Certificates of Insurance (COIs), ensuring documentation remains current and compliant.
• Track vendor contract terms, renewal dates, and compliance requirements while supporting vendor onboarding and ongoing relationship management.
• Maintain and organize lease agreements and related facilities documentation, ensuring records are accurate, current, and audit-ready.
• Track key lease terms, including expiration dates, escalation clauses, and contractual obligations, and assist with lease renewals and amendments.
• Ensure all vendor, lease, and financial documentation complies with regulatory requirements, audit standards, and internal policies.

Requirements

Qualifications, Experience, and Education

• Bachelor's degree in Finance, Business Administration, Accounting, or related field or equivalent combination of education and experience.
• 3-5+ years of experience in financial operations, vendor management, or administrative services.
• Strong analytical skills with experience in variance reporting and budgeting.
• Experience reviewing contracts, invoices, and vendor documentation.
• Proficiency in Microsoft Office suite and financial systems with strong attention to detail and organizational skills.

River Run Services, LLC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing or service in the military.

If you are an individual with a disability and require a reasonable accommodation to complete the application process, you may contact Human Resources at [e-mail] or call 978-462-3136.

The salary range represents an estimate based on market data for this position. Final compensation decisions are made based on experience, skills, and internal equity to ensure fairness and consistency across our organization.