General Service Technician - Store 189

Monro; Northampton (MA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Performance incentives

Paid vacation

ASE cert reimbursement

401k eligibility

Health, vision, dental

Employee access perks

Career advancement

Job summary

Monro Auto Service and Tire Centers in Northampton, MA is seeking a General Service Technician. This hourly role can be full time or part time, depending on business needs, and focuses on basic vehicle repair and routine maintenance per Monro standards.

You will communicate vehicle issues to guests, perform tire and vehicle services, and assist with inventory while upholding safety policies and quality expectations.

Qualifications

• Basic vehicle maintenance and repair knowledge.
• High school diploma or equivalent preferred.
• Automotive training or experience beneficial.

Responsibilities

• Accurately perform basic vehicle services per Monro standards.
• Tire services including removal, balancing, and TPMS.
• Oil changes, lubrications, and basic maintenance tasks.
• Complete Courtesy Inspection on every vehicle and document needs.
• Assist with inventory and store duties, keeping area clean.
• Follow safety standards and local regulations.

Skills

Customer service

Communication

Safety awareness

Attention to detail

Education

High School Diploma or equivalent

Automotive training or equivalent

Job description

The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.

Benefits

• Performance based incentives
• Paid vacation and holidaysfor Full-Time Teammates
• Reimbursement for ASE Certifications
• 401keligibility immediately upon hire
• Healthcare, Vision, and Dental for Full time teammates
• Employee Access Perks
• Career Advancement Opportunities

Responsibilities

• Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
• Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
• Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
• Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
• Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
• Perform other duties as assigned and required.

Qualifications

• High School Diploma or equivalent is preferred.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.

Job Info

• Job Identification 6535
• Job Category Retail
• Posting Date 07/21/2026, 04:56 PM
• Job Schedule Full time
• Locations 326 King St, Northampton, MA, 01060, US
• Brands Monro Auto Service and Tire Centers