General Service Technician - Store 347

Monro

Swansea (MA)

On-site

USD 25,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Performance based incentives

Paid vacation and holidays

Reimbursement for ASE Certifications

401k eligibility immediately upon hire

Healthcare, Vision, and Dental for Full-time Teammates

Career Advancement Opportunities

Job summary

A leading automotive service provider in Swansea is seeking a General Service Technician for a full-time or part-time role. The technician will perform routine vehicle repairs and maintenance services, ensuring high-quality work consistent with company standards. This position mandates effective communication with customers and maintaining technical knowledge through training. Candidates should ideally possess a high school diploma and experience in automotive services. Enjoy benefits like performance incentives, paid vacations, and healthcare options.

Qualifications

Basic vehicle repair and maintenance skills are essential.
Effective communication of vehicle issues with guests is necessary.
Autonomy in performing vehicle services according to company standards is expected.

Responsibilities

Perform basic vehicle services and repairs.
Execute tire services and vehicle maintenance.
Conduct Monro’s Courtesy Inspection on every vehicle.
Assist with inventory management and general store duties.
Test drive vehicles in accordance with safety policies.
Support general store duties and maintain clean, guest-ready store.
Follow Monro safety standards and road test policy during service work.
Adhere to company policies, environmental codes, ANSI/OSHA standards.
Maintain knowledge through Monro University training modules.
Operate and maintain equipment safely per guidelines.
Perform other duties as assigned.

Skills

Basic vehicle repair

Effective communication

Tire services

Maintenance knowledge

Education

High School Diploma or equivalent

Automotive training

Job description

The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.

Benefits

Performance based incentives
Paid vacation and holidaysfor Full-Time Teammates
Reimbursement for ASE Certifications
401keligibility immediately upon hire
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities

Responsibilities

Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.

Qualifications

High School Diploma or equivalent is preferred.
Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.

About Us

Monro, Inc.

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.

Job Info