General Service Technician - Logan, UT

Purcell Tire & Rubber Company; Logan (UT); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in automotive maintenance is seeking a technician to perform essential tasks like tire replacement, inspections, and customer service. Applicants should have a high school diploma and relevant automotive certifications, with a focus on safety and quality in a customer-oriented environment.

Qualifications

• 1-2 years experience in a related role.
• Tire Industry Association ATS certification.
• ASE certifications desirable.

Responsibilities

• Perform tire replacement and repair services.
• Inspect vehicles and report findings.
• Clean and maintain work area.

Skills

Customer Service

Mechanical

Repairing

Troubleshooting

Education

High School

Tools

Automotive Tools

Job description

Description

MISSION

To provide safe, quality automotive maintenance, diagnosis, and repair to customer vehicles

ESSENTIAL DUTIES

• Pull customer vehicles in and out of the shop
• Complete oil/lube services as well as maintenance lamp resets, gathering specs, and acquiring appropriate repair info as needed
• Complete proper/appropriate vehicle inspection and accurately measure, record, and report findings on the RO as well as acquire specs and other info to support findings
• Perform tire replacement and repair services
• Work with and reset TPMS systems
• Replace wipers and light bulbs
• Use automotive lift equipment in a safe manner.
• Clean, stock, and maintain work area
• Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
• Perform wheel alignment service
• Embrace Purcell’s culture of safety and perform all jobs in a safe manner
• Protect company assets
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description
• Other essential and non-essential duties, as assigned by management

DRUG TESTING

Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.

Requirements

REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

• Minimum Education: High School
• Minimum Job-Specific Experience: 1-2 years
• Management Experience: N/A
• Driver’s License Required: Yes
• Other Job-Specific Licenses or Certifications Required: Tire Industry Association ATS certification, ASE certifications, vendor-provided training

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)

Job-Specific KSA’s:

• Tire & Automotive Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets. Mastery of all major automotive emissions, engine management, and electrical systems
• Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.
• Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
• Repairing — Repairing machines or systems using the needed tools.
• Troubleshooting — Determining causes of operating errors and deciding what to do about it.

Tools & Technology KSA’s:

• Equipment Selection — Determining the kind of tools and equipment needed to do a job.
• Phone Systems – Ability to operate phone systems for the effective communication of information to interested parties

Cognitive KSA’s:

• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Service Orientation — Actively looking for ways to help people.

Communication KSA’s:

• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.