General Service Technician

Aaa-Mountain-West-Group-1; Surprise (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid holidays

PTO: 11 days first year; 22 days in a2

401K Matching up to 6%

Tuition reimbursement for ASE

Medical, Dental, Vision benefits

AAA Membership and employee discounts

Job summary

AAA in Surprise, AZ is hiring automotive technicians to provide oil changes, lubrication and tire services for members and nonmembers. The role includes assisting senior techs, performing tests and ensuring safe, clean work environments while documenting inspections.

Candidates should have a high school diploma or GED, a valid driver’s license with a clean record, and at least six months of general repair or tire shop experience. Training and employee benefits are offered.

Qualifications

• High School diploma or GED or equivalent
• Valid driver's license with a safe driving record
• Six months experience in general repair, lube services and/or tire shop
• Strong communication and basic computer skills
• Automotive/mechanical knowledge and drive to learn

Responsibilities

• Perform oil changes and lubrication service for members and nonmembers
• Do tire repairs and installation services
• Assist upper level technicians as needed
• Test drives to verify performance and drivability
• Maintain a clean, safe work environment and proper tool usage
• Follow safety rules and report unsafe conditions
• Complete continuing training to stay current with industry trends
• Document inspections with photos/videos and notes

Skills

Automotive knowledge

Manual transmission driving

Customer service

Verbal and written communication

Math and computer skills

Education

High School diploma or GED

Job description

Come Join Us!11 Paid HolidaysUp to 17 days PTO first year - start earning day one, 22 days off in year twoNo work on Sundays - Facility ClosedBest in Class Benefits – Medical, Dental, Vision, wellness program and more!401K Matching $1 to $1 up to 6% annuallyTuition reimbursement for ASE CertificationsState of the art equipment and facilities with consistent car countA free AAA Membership and numerous employee discountsTrusted Brand for over 120 years with 60 Million+ members in North America.SummaryAt AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.Job Responsibilities:• Performs oil changes and lubrication service for member and nonmember vehicles.• Performs tire repairs and installation service for member and nonmember vehicles.• Performs other minor repairs as assigned by Lead Tech or Service Advisor, according to their abilities.• Assist upper level technicians as needed and for experience.• Test drives vehicles when practical for any/all performance or drivability concerns before performing work• Exception: when unsafe or vehicle not drivable• Retest drives after repairs completed to verify that repair solved defined problems• Maintains clean and safe work environment; cleans spills and debris immediately to reduce hazards• Maintain company provided equipment and machinery• Follows Company and industry safety rules and regulations• Reports all unsafe conditions to supervisor including but not limited to lifts, overhead doors, and equipment• Attends all required training, seeks additional training to maintain and increase effectiveness• Keeps up to date on industry trends and repair procedures.• Attends and successfully completes at least 12 hours of continuing auto repair training per year sponsored and/or provided by the club.• Maintains customer vehicles in regard to cleanliness and does not tune or otherwise adjust any controls within the vehicle.• Verifies as soon as practicable that parts ordered for the vehicle assigned to them are correct.• Performs all repairs according to MAP (Motorist Assurance Program), OEM (Original Equipment Manufacturers) or accepted industry standard.• Performs digital inspection and documents to their full potential. Notates all pertinent information into the shop inspection or management system, attaches all photos or videos to illustrate repairs or needs to the inspection.• Assures all comeback related repairs are prioritized as directed by manager or lead.• Communicates effectively as necessary with manager, service advisors and other technicians to contribute to the overall performance of the location• Responsible for the safety and accuracy of all repairs made and or systems inspected to assure vehicle is as safe or safer condition as was prior to work commencing• Performs other related duties as assigned.• Note: May require travel to different locations on an as needed basisKnowledge/Skills/Abilities• Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity• Effective organization, interpersonal and negotiation skills• Ability to work scheduled hours as necessitated by business need• Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email• Member service focus• Automotive/mechanical background• Ability to drive vehicles equipped with manual transmission• Knowledge of equipment/tool operation and diagnostic/repair procedures• Maintains 20% productivity measured by hours worked/hours flaggedEducation & Experience/ Licenses & Certifications• High School diploma or equivalent certification (GED)• Must possess a valid driver’s license with a safe driving record• Six months experience in general repair, lube services and or tire shopWork Environment/Physical Requirements• Ability to lift and or carry up to 50lbs• Standing, bending, kneeling, pushing, reaching, lifting, climbing ladders• Exposure to loud noises-$20.00 hourly starting pay#LI-JM1