Automotive General Service Technician / Lube & Tire Tech

AAA Northern California, Nevada & Utah

Santa Rosa (CA)

Presencial

USD 30.000 - 55.000

Jornada completa

Hace 6 días

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Ventajas ofrecidas por este puesto de trabajo

11 Paid Holidays

Up to 17 days PTO first year - start 1

No Sundays - Facility Closed

Wellness program and benefits

401K Matching up to 6%

Tuition reimbursement for ASE

AAA Membership and employee discounts

Descripción de la vacante

AAA Mountain West Group is seeking a dedicated automotive technician to perform oil changes, tire repairs, and routine mechanical services for both member and nonmember vehicles at our Santa Rosa facility. You will assist senior technicians, conduct test drives, and maintain a safe, clean work environment in accordance with MAP and OEM standards.

The role requires a high school diploma or GED, a valid driver’s license, and at least six months of general repair experience.

Formación

High School diploma or equivalent (GED).
Valid driver’s license with clean driving record.
Six months experience in general repair, lube services and/or tire shop.

Responsabilidades

Performs oil changes and lubrication service for member and nonmember vehicles.
Performs tire repairs and installation service for member and nonmember vehicles.
Performs other minor repairs as assigned by Lead Tech or Service Advisor.
Assist upper level technicians as needed for experience.
Test drives vehicles to verify performance or drivability concerns.
Maintain clean and safe work environment; follow safety rules.

Conocimientos

Automotive/mechanical background

Communication

Math & computer skills

Manual transmission

Customer service

Team collaboration

Scheduling availability

Diagnostic/repair procedures

Educación

High School diploma or GED

Valid driver’s license

6 months general repair experience

Herramientas

MAP/Motorist Assurance Program

Shop equipment & safety procedures

Descripción del empleo

Come Join Us!

11 Paid Holidays
Up to 17 days PTO first year - start earning day one, 22 days off in year two
No work on Sundays - Facility Closed
Best in Class Benefits – Medical, Dental, Vision, wellness program and more!
401K Matching $1 to $1 up to 6% annually
Tuition reimbursement for ASE Certifications
State of the art equipment and facilities with consistent car count
A free AAA Membership and numerous employee discounts
Trusted Brand for over 120 years with 60 Million+ members in North America

Summary

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Job Responsibilities

Performs oil changes and lubrication service for member and nonmember vehicles.
Performs tire repairs and installation service for member and nonmember vehicles.
Performs other minor repairs as assigned by Lead Tech or Service Advisor, according to their abilities.
Assist upper level technicians as needed and for experience.
Test drives vehicles when practical for any/all performance or drivability concerns before performing work
Exception: when unsafe or vehicle not drivable
Retest drives after repairs completed to verify that repair solved defined problems
Maintains clean and safe work environment; cleans spills and debris immediately to reduce hazards
Maintain company provided equipment and machinery
Follows Company and industry safety rules and regulations
Reports all unsafe conditions to supervisor including but not limited to lifts, overhead doors, and equipment
Attends all required training, seeks additional training to maintain and increase effectiveness
Keeps up to date on industry trends and repair procedures.
Attends and successfully completes at least 12 hours of continuing auto repair training per year sponsored and/or provided by the club.
Maintains customer vehicles in regard to cleanliness and does not tune or otherwise adjust any controls within the vehicle.
Verifies as soon as practicable that parts ordered for the vehicle assigned to them are correct.
Performs all repairs according to MAP (Motorist Assurance Program), OEM (Original Equipment Manufacturers) or accepted industry standard.
Performs digital inspection and documents to their full potential. Notates all pertinent information into the shop inspection or management system, attaches all photos or videos to illustrate repairs or needs to the inspection.
Assures all comeback related repairs are prioritized as directed by manager or lead.
Communicates effectively as necessary with manager, service advisors and other technicians to contribute to the overall performance of the location
Responsible for the safety and accuracy of all repairs made and or systems inspected to assure vehicle is as safe or safer condition as was prior to work commencing
Performs other related duties as assigned.
Note: May require travel to different locations on an as needed basis

Knowledge/Skills/Abilities

Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity
Effective organization, interpersonal and negotiation skills
Ability to work scheduled hours as necessitated by business need
Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email
Member service focus
Automotive/mechanical background
Ability to drive vehicles equipped with manual transmission
Knowledge of equipment/tool operation and diagnostic/repair procedures
Maintains 20% productivity measured by hours worked/hours flagged

Education & Experience/ Licenses & Certifications