General Service Technician

Tire Warehouse; South Burlington (VT); On-site; USD 10,000 - 60,000; Full time

Job summary

Tire Warehouse is looking for a General Service Technician to join their team in South Burlington, VT. This role involves performing basic vehicle repairs, delivering exceptional customer service, and adhering to safety standards. The ideal candidate should be proactive, with strong communication skills and a commitment to quality service in a fast-paced environment. Whether part-time or full-time, this position offers competitive hourly wages and opportunities for growth.

Qualifications

• Ability to perform basic vehicle services and repairs.
• Strong customer service and communication skills.
• Initiative in identifying problems and making decisions.

Responsibilities

• Perform basic vehicle services including oil changes and tire services.
• Conduct Monro's Courtesy Inspection on every guest vehicle.
• Maintain a clean and safe work environment in compliance with company standards.

Skills

Customer service skills

Verbal communication

Written communication

Problem-solving

Job description

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Job Description

Compensation: $15-18.00

The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.



Responsibilities:

Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.

Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.

Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.

Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.

Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.

Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.

Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.

Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.

Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.

Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.

Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.

Profile Summary

Perform other duties as assigned and required.

Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.

Strong customer service skills

Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Motor Vehicle Manufacturing and Civil Engineering

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