General Service Technician

Big O Tires; Osage Beach (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a General Service Technician to join their dynamic team. In this role, you'll perform essential service and installation tasks, ensuring customer satisfaction through friendly and efficient service. You'll be responsible for oil changes, tire installations, and maintaining a clean and organized work environment. This position offers competitive wages and a comprehensive benefits package, including paid time off and health coverage. If you are a motivated individual with a passion for automotive service, this opportunity is perfect for you to grow and develop your skills in a supportive environment.

Benefits

Paid time off

Health benefits

401(k) with company match

Profit sharing

Qualifications

• Ability to lift up to 75 pounds and operate vehicles safely.
• Strong verbal communication and sales skills are essential.

Responsibilities

• Perform oil changes, tire installations, and customer service tasks.
• Maintain store appearance and assist in training new employees.

Skills

Effective communication skills

Sales skills

Ability to operate a computer

Ability to learn new concepts

Ability to work independently and in teams

Education

High school diploma or GED

Job description

Join to apply for the General Service Technician role at Big O Tires

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Overview

Big O General Service Technicians perform service and installation activities associated with store products and services in an accurate and timely manner.

Responsibilities

• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
• Unload tires and other merchandise and supplies from transport trucks and warehouse deliveries
• Inspect disposed tires for adjustment and properly store or dispose of tires
• Clean facilities, tools, and equipment and stock shelves
• Consistently and courteously greet and thank each customer and provide fast and friendly customer service
• Promote sales through explaining benefits of service and products to customers
• Perform all necessary sales duties per company policy and procedure, including proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, and stocking merchandise
• Maintain store appearance to comply with Big O Tires standards
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to and from service areas
• Complete daily training and adhere to work schedule and clocking procedures
• Keep supervisor informed of maintenance problems or issues needing attention
• Assist in training new employees as needed
• Perform other duties as assigned, adhering to company and position policies

Job Requirements

• 17 years of age (with parental consent) or older
• Ability to learn new concepts and use technical materials
• Ability to operate a computer and office machinery
• Ability to safely operate automatic and manual transmission vehicles
• Effective communication skills with customers
• Willingness to work with hazardous materials and in outdoor weather conditions
• Compliance with PPE regulations
• Ability to move and position self to retrieve product and supplies, lifting up to 75 pounds
• Availability to work holidays, weekends, and after hours as needed
• English language proficiency
• Legal authorization to work in the U.S.

Preferred Skills

• High school diploma or GED
• Strong verbal communication skills
• Valid driver’s license
• Ability to work independently and in teams
• Ability to work at a fast pace
• Sales skills

About MFA Petroleum Company

MFA Petroleum, a subsidiary of MFA Oil Company, operates convenience stores and franchises like Big O Tires in Missouri, Arkansas, and Kansas. The company supplies fuels, lubricants, propane, and operates related energy businesses.

Benefits

We offer competitive wages, paid time off, holidays, profit sharing, 401(k) with company match, and health benefits including medical, dental, vision, life insurance, and disability coverage.

Our Culture

Our core values include putting customers first, being tenacious, and leading by example, emphasizing respect, service, integrity, ownership, and empathy.

Growth & Development

We support ongoing learning and internal advancement, with on-the-job training and educational assistance.