General Service Technician

MFA Oil Company; Kansas City (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

MFA Oil Company seeks a General Service Technician to perform various service activities and installations related to automotive care. This role includes providing excellent customer service, maintaining store appearance, and adhering to safety regulations while working with vehicles. Ideal candidates will possess a strong work ethic, effective communication skills, and a desire to learn.

Benefits

Competitive wages

Paid time off

401(k) with match

Comprehensive health benefits

Profit sharing

Qualifications

• Be at least 17 years old (with parental consent) or older.
• Legally authorized to work in the U.S.
• Willingness to work with hazardous materials.

Responsibilities

• Drain oil and change oil filter; lubricate vehicles.
• Provide fast and friendly customer service.
• Maintain store appearance per company standards.

Skills

Communication

Customer Service

Ability to learn new concepts

Education

High school diploma or GED

Tools

Office machinery

Job description

Job Description

Posted: Tuesday, June 24, 2025 at 5:00 AM

Overview

Big O General Service Technicians perform service and installation activities associated with store products and services in an accurate and timely manner.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights.
• Unload tires and other merchandise and supplies from transport trucks and warehouse deliveries.
• Inspect disposed tires for adjustment and properly store or dispose of tires.
• Clean facilities, tools, and equipment and stock shelves.
• Consistently and courteously greet and thank each customer and provide fast and friendly customer service.
• Promote sales through explaining benefits of service and products to customers.
• Perform all necessary sales duties per company policy and procedure; including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise.
• Maintain internal and external store appearance to comply with Big O Tires standards.
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas.
• Complete daily training such as Today’s Class Technician and other required training.
• Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked.
• Keep supervisor informed of any maintenance problems and/or issues that need attention.
• Assist in the proper training of new employees as needed.
• Perform other duties as assigned, adhering to company and position policies and procedures.

Job Requirements

• Be at least 17 years old (with parental consent) or older.
• Ability to learn new concepts and use technical materials.
• Operate a computer and other office machinery consistently.
• Safely operate automatic and manual transmission vehicles.
• Communicate accurately and effectively with customers.
• Willingness to work with hazardous materials.
• Work outdoors in various weather conditions.
• Follow PPE regulations.
• Have good vision, hearing, speech, and sense of smell.
• Be able to move and retrieve items weighing up to 75 pounds.
• Availability to work holidays, weekends, and after hours as needed.
• Proficiency in English (reading, writing, speaking).
• Meet company requirements including pre-employment screenings.
• Legal authorization to work in the U.S.

Note: Ability to obtain a Current Motor Vehicle Inspection within 6 months (for Missouri stores).

Preferred Skills

• High school diploma or GED.
• Valid driver’s license.
• Ability to work independently and in a team.
• Ability to work quickly.

About MFA Petroleum Company

MFA Petroleum, a subsidiary of MFA Oil Company, operates convenience stores and franchises across Missouri, Arkansas, and Kansas, providing fuels, lubricants, propane, and more.

Benefits

We offer competitive wages, paid time off, holidays, profit sharing, 401(k) with match, and comprehensive health benefits.

Our Culture

• Put Customers First
• Respect Everyone
• Provide Excellent Service
• Deliver on Your Promises
• Give Your Best
• Never Settle
• Work Passionately
• Lead by Example
• Do the Right Thing
• Take Ownership
• Act with Empathy

Growth & Development

Opportunities for advancement and education assistance are available, supporting ongoing learning and career growth.