General Service Technician

acg; Cary (NC); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

401(k) Match

Medical, Dental, Vision

PTO

Paid Holidays

Tuition Reimbursement

Parental Leave

Weekly Pay

Job summary

ACG in Cary, North Carolina, is looking for a General Service Technician to perform maintenance services and assist with repairs. The ideal candidate should possess strong mechanical skills and a willingness to learn in a fast-paced environment.

This role offers an hourly rate of $15-$17 plus annual bonuses based on performance, along with a comprehensive benefits package including 401(k) match, medical, dental, and tuition reimbursement.

Qualifications

• Valid driver's license.
• Knowledge of automotive and/or truck systems.
• Ability to maintain a clean and safe work area.

Responsibilities

• Perform basic maintenance services including oil changes and tire rotations.
• Conduct multi-point inspections.
• Document services performed and communicate findings.

Skills

Mechanical aptitude

Customer service

Education

High School diploma, GED, or technical school graduation

Tools

Auto maintenance tools

Job description

Job Type: Full time

Exempt/Non Exempt: Hourly

Job Description

We are seeking a reliable and motivated General Service Technician to join our team. This entry-to-mid-level role is critical to ensuring that our customers receive safe, dependable, and high-quality vehicle service. The ideal candidate will have a strong mechanical aptitude, attention to detail, and a willingness to learn and grow within the automotive industry.

Key Responsibilities

• Perform basic maintenance services, including oil changes, tire rotations, balancing, and flat repairs.
• Inspect and replace filters, bulbs, belts, and other minor components as needed.
• Conduct multi‑point inspections to identify additional maintenance or repair needs.
• Assist with brake, suspension, and alignment services under the direction of senior technicians.
• Maintain cleanliness and organization of the service bay and shop areas.
• Properly document services performed and communicate findings to service advisors or managers.
• Adhere to all company safety standards and procedures.

Total Compensation Overview

• Hourly rate of $15‑$17 with annual bonus potential based on performance.
• Competitive and comprehensive benefits packages.

Benefits

• 401(k) Match
• Medical, Dental, Vision
• PTO
• Paid Holidays
• Tuition Reimbursement
• Parental Leave
• Weekly Pay

Schedule

• Closed on Sunday
• Five‑day work week

Required Qualifications

• High School diploma, GED, or technical school graduate or certification.
• Valid driver’s license.
• Mechanical aptitude.
• Knowledge of automotive and/or truck systems, tools, and technical resources.
• Understanding and consistent demonstration of proper use of equipment and tools, and maintaining a clean, safe, and organized work area.
• Ability to consistently provide exceptional customer service and improve customer service scores.

Preferred Qualifications

• G1‑Auto Maintenance & Light Repair preferred.
• State inspection certificate, where applicable.
• AC 609 Certification.

Work Environment

• May experience loud noises and odors intermittently in the shop environment.
• Requires standing, walking, normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment up to approximately 80 pounds.
• Must have own tools appropriate for skill level for use in the center.
• Must be able to work in the heat; fans are present in all facilities.
• Must be able to maintain working on your feet in a concrete facility for the entire shift.

EEO Statement

Regular and reliable attendance is essential for the function of this job.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.