General Service Technician

Shelby American, Inc.; Biddeford (ME); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a family-operated tire and automotive service company with over 67 years of experience as a General Service Technician. In this entry-level role, you will perform essential vehicle maintenance tasks, ensuring customer satisfaction and high-quality service. This position offers a collaborative environment where you will work closely with store management to meet productivity and profitability goals. With a focus on teamwork and customer service, you will be part of a company that values its employees and provides opportunities for growth and development. If you're ready to start your career in the automotive industry, this is the perfect opportunity for you.

Benefits

Health Insurance

Life and Disability Insurance

Paid Holidays

Discounted Services

Employee Stock Ownership Plan

Flexible Spending

401(k) with Company Match

Qualifications

• Entry-level vehicle maintenance experience preferred.
• Strong customer service skills are essential.

Responsibilities

• Mounts, dismounts, and repairs passenger and light truck tires.
• Performs lube/oil/filter changes and vehicle safety inspections.
• Handles unsupervised vehicle maintenance repairs.

Skills

Customer service focus

Basic conflict resolution skills

Ability to lift 40-50 lbs

Multi-tasking

Team player

Basic understanding of automotive service

Job description

Description

Sullivan Tire, a leading tire and automotive service company, has been family operated for more than 67 years with over 1,200 employees and currently has an opportunity to be a General Service Technician. The General Service Technician performs entry-level vehicle maintenance repairs and services on customer’s vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities:

• Correctly mounts, dismounts, balances, and repairs passenger and light truck tires.
• Properly performs lube/oil/filter changes on domestic and foreign cars.
• Properly performs and documents vehicle safety inspections.
• Performs unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
• Works with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adheres to internal controls, policies, and procedures.
• Maintains a neat and clean work area by properly disposing of all waste products.
• Assumes other responsibilities as needed.

Requirements:

• Customer service focus in a retail environment.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Basic understanding of the automotive tire and auto service industry.
• Ability to multi-task in a fast-paced environment.
• Team player.

Benefits:

• Health Insurance - including Medical, Vision, and Dental.
• Life and Disability Insurance.
• Paid Holidays, Personal Time, and Vacation Time.
• Discounted Services.
• Employee Owned! ESOP - Employee Stock Ownership Plan.
• Flexible Spending.
• 401(k) with Company Match.

EEO STATEMENT

Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state, or local laws.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!