General Sales Mgr

Velocity Staffing; Battle Creek (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Job summary

Velocity Staffing seeks a General Sales Manager to lead the sales department, drive budgeted bookings and revenue, and deliver world-class customer service. You will direct and manage the sales team, set priorities, and coordinate with global teams to stay ahead of market developments.

The role requires assertive leadership, strategic thinking, and a track record of achieving long-term targets in manufacturing sales. A strong emphasis on culture, EHSS targets, and continuous improvement is noted.

Qualifications

• Bachelor's degree in a related field required.
• 8+ years of leadership experience in manufacturing sales.
• Proven ability to drive revenue and build teams.
• Strong knowledge of ERP/SAP and business software.

Responsibilities

• Lead and develop the sales team to meet bookings and revenue targets.
• Collaborate with global teams to align product and market strategies.
• Support revenue strategy and promote the company brand.
• Own department processes and drive continuous improvement.

Skills

Leadership

Interpersonal Skills

ERP knowledge

SAP knowledge

General business software

Manufacturing systems

Integrity

Integrated systems

Education

Bachelor's Degree

Tools

ERP systems

SAP

Job description

We help manufacturing companies in North America find a better way to finish their parts by developing total surface finishing solutions that are tailored to their individual needs. We design and manufacture vibratory finishing and shot blasting equipment and the necessary consumables, such as finishing media and chemicals. We supply them to a wide range of industries like aerospace, medical, structural steel, hardware, automotive, and jewelry.

Our process development expertise and aftermarket service provides support and builds long term relationships with our customers. We are a modern and attractive family-owned company that focuses on long term, sustainable business development rather than short term profit maximization. Through our manufacturing locations and test centers we are able to support and supply local and global customers with a full range of innovative surface finishing machines, consumables, and service across the globe.

Our Core Values guide our everyday decisions and behavior:

Team: We work together as a team, exhibiting modesty, humility, and being supportive of each other’s efforts and loyal to one another.

Positive: We keep a positive outlook focusing on the opportunities in each situation. Considerate: We consider what is best for the company, customers and employees with an open mind, confidently and without hesitation.

Driven: We are driven and determined to achieve continuous improvement and innovation in our processes, ourselves and our team.

Position Summary:

The General Sales Manager is responsible and accountable for the management and results of the sales department to generate the budgeted bookings and revenue for all product lines through world-class customer service and top of industry solutions. The role supports the CSO though executing the organization's sales and marketing strategy by directing and managing the sales team and by setting priorities to achieve its long-term goals and annual targets.

Are you an assertive, goal oriented individual who meets challenges with enthusiasm and urgency? Do you enjoy varied activities, interact well with people using your natural charm and persuasive abilities as well as taking pride in your ability as a self-starter who achieves desired results? Then we have an outstanding opportunity for you in this highly visible position within our growing organization.

Accountabilities:

Leadership and Culture (Dept./Team) - Leads the group/department/team guided by the company Mission and Vision. Models company culture and core values. Manages, mentors, and develops team members. Holds team members accountable. Upholds employment practices fair and consistent with the company philosophy and practices. Follows and promotes the corporate company management guidelines.

Manages Sales Team - Manages, tracks, and supports the activities of the assigned sales team to deliver the budgeted product line bookings through world class customer service and top of industry solutions. Ensures time, cost, quality, and EHSS targets are achieved.

Coordinates with Global Teams - Maintains a strong working relationship with the respective global company sales teams to provide top of industry solutions and stay up to date on new developments.

Supports Revenue Strategy - Supports the CSO in the development and execution of the revenue strategy for the respective product line.

Company Branding - Promotes the company brand, the company business and its employees within the industry and the local and global community.

Process Owner (Dept.) - Owns department processes. Ensures processes are followed by all. Drives and coordinates continuous improvement of the processes and systems based on audit, customer, and employee feedback. Ensures processes are aligned with the global company Group processes.

Key Areas of Results:

People - Evaluation - Measures the timeliness and quality of feedback the manager provides to his directs (includes evaluations, culture, skillset, rocks, professional development, etc.).

People - Retention and Turnover - Measures the effectiveness of the manager.

Financial - Bookings - Measures the incoming business, must include a quality component with the booking (e.g. pre-costing margin, discount given).

Activity - Marketing - Measures the marketing activities and the effectiveness. (Impressions, Leads, Opportunities, no of new accounts, no. new of contacts, accuracy to marketing relevant CRM data) Activity - Sales - Measures the sales/product activity and effectiveness to move opportunities to bookings (Completed tasks in CRM, active customers, etc.).

Customer - Feedback - Measures the customer's perception of the business (on-time delivery, customer complaints, survey results, etc.).

Process - Output - Measures the output of the team or department (e.g. efficiency, productivity, transactions completed per employee or labor hour).

Process - Capacity - Measures the available capacity, the capacity utilization, efficiency and overtime for the department.

Responsibilities:

Leadership and Culture

Builds Relationships - Builds relationships with other departments (local and global). Ensures open and honest communication.

(4) Delivers Leadership - Delivers inspirational leadership and direction to team. Develops the individuals and the organization. Develops decision making at the lowest level to help the company achieve its short and long-term goals.

(4) Enforces FBA - Ensures that rules, processes, policies, and company guidelines are followed by all employees.

(4) Models Culture - Lives the company’s culture and models the core values for the team. Maintains positive relations within employees throughout the company. Upholds employment habits that are fair and consistent with the company’s beliefs, guidelines, and core values. Provides Feedback - Provides honest and open feedback in a timely manner to direct reports and employees. Gives praise and addresses gaps. Conducts 1-on-1s, L10 meetings, employee evaluations, etc.

Maintains Organizational Structure - Maintains an efficient organizational structure that can carry out the duties and responsibilities of the group/department/team.

(2) Promotes Collaboration - Promotes teamwork and strong communication across departments and throughout the company. Promotes a positive, multicultural work environment that is consistent with the strategy and methods of the company.

(2) Maintains Effective Communication - Maintains open and honest communication throughout the group/department/team. Ensures conversations are taking place at the lowest possible level and elevated as needed.

(2) Mentors Team - Guides team members through problem solving. Ensures team development by setting clear goals and turning challenges into opportunities for growth.

Management

(4) Manages Sales Performance - Ensures the sales group meets the targets. Provides timely and accurate reporting and analysis of KPIs, as well as supply and demand trends. Predicts outcomes and forecasts to other groups/departments.

Business Operations

(4) Leads Sales - Leads the Sales group/department/team to ensure the day to day work of the department meets the targets for time, cost, and quality. Directs and oversees all aspects of assigned departments and their functions within the organization. Collaborates with direct reports to develop department goals, objectives, and plans. Assists them with achieving such goals. (3) Analyze Sales Data - Analyze sales data to determine sales trends. Reports.

(3) Promotes Organization - Promotes a positive image of the company within the industry and the local community.

(4) Directs Department - Directs and oversees assigned departments. Monitors the functions of departments within the organization. Works with direct reports to develop department goals, objectives, and plans. Helps their departments achieve set goals.

Customer Focus

(4) Prioritizes Customers - Demonstrates a concern for the needs and expectations of customers. Makes customers a high priority. Stays in contact with customers, both internal and external. Uses customer needs as the base for decision-making and company action.

(2) Customer-Centric Mindset - Shows a mindset focused on the satisfaction of the customers. Quickly and completely comprehends customer’s needs.

(2) Assists with Strategy - Helps in identifying and setting strategy. Helps in executing strategy through establishing goals and policies.

Safety

Enforces Safety Policies - Follows and enforces all company safety policies and procedures. Works in a responsible way to prevent health and safety hazards to self and others.

Enforces Protective Equipment - Follows and enforces the use of personal protective equipment. Makes sure all mandatory equipment is in proper use when working in area/department.

Quality

(3) Continuously Improves Dept. - Works with the employees in the department to continuously improve the departmental processes, cost structure, and output. Ensures the processes are followed by all.

(2) Maintains Quality Mindset - Maintains a quality mindset at all times. Ensures customer feedback drives continuous improvements.

Process

(3) Maintains Sales Processes - Maintains and continuously improves the sales processes. Develops procedures and work instructions to improve customer service, improve flow, eliminate waste, reduce costs, and increase efficiencies. Provides knowledge and technical support for the users.

Other

Performs Duties Assigned - Performs other related duties, as assigned.

Maintains Work Area - Maintains a neat, orderly, and organized physical work area, and electronic file systems at all times.

Qualifications:

Education

Bachelor's Degree - Has a bachelor's degree or equivalent in related field

Experiences

Over 8 years' experience - Over 8 years' of previous experience working in related field

Skills

Leadership - Astute leader who has the ability to set clear priorities, delegate, and guide investments in people and systems. Is a keen analytic, has efficient organizational and problem solving skills which support and enable sound decision making.

Interpersonal Skills (manager) - Strong interpersonal skills and the ability to communicate and manage effectively at all levels within the organization and with staff at remote locations. Working Knowledge of General Business Software - Working Knowledge of general office software, e.g. MS Office Suite (Word, PowerPoint, Excel), Outlook, Adobe Acrobat, etc. Working Knowledge of ERP Systems/Software - Strong knowledge and experience in using ERP and SAP Systems, and Jobscope.

Manufacturing Systems - Understanding of manufacturing systems, methods, procedures, equipment, and practices; experience with continuous improvement techniques and lean manufacturing.

Integrity - High level of integrity, credibility, and dependability with a strong sense of urgency and result-orientation.

Integrated Systems - Ability to understand and organize integrated systems and processes; ability to analyze and solve complex problems.

Physical Requirements:

Physical Activity - required to walk, stand, climb, balance, stoop, kneel, crouch, bend, twist, and crawl - Frequency: Frequently.

25Ib Weight Ability - required to lift, push, pull, and/or move up to 25 pounds - Frequency: Occasionally.

Use of Hands - required to use hands and fingers to handle, feel, reach, or operate equipment, tools, or controls - Frequency: Frequently.

Vision Requirements - required to use vision including: close, distant, color, peripheral, depth, and focused vision - Frequency: Always.

Oral Expression - required to communicate information and ideas in speaking so others will understand - Frequency: Always.

Oral Comprehension - required to listen to and understand information and ideas presented through spoken words and sentences - Frequency: Always.

Subject to Noise - subject to loud noise and at times noise level may require employee to shout in order to be heard above ambient noise levels. - Frequency: Occasionally