General Sales Manager

Ashley Global Retail; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health and dental benefits

Employee Discount

Life/Disability Insurance

Flex Spending Account

401K

Paid Time Off

Job summary

A leading furniture manufacturer is seeking a General Sales Manager in Phoenix, Arizona. This role is responsible for overseeing day-to-day operations, managing sales KPIs, and providing leadership to the sales team. Candidates should have a High School Diploma and relevant retail management experience. The company offers comprehensive benefits, including health and dental insurance, an employee discount, and a 401K plan. This is a great opportunity to build a career in a dynamic environment.

Qualifications

• 2+ years working in the retail industry.
• 4+ years supervising in a retail environment.

Responsibilities

• Oversee all sales KPI's including volume and margin.
• Handle customer-related issues escalated by staff.
• Provide leadership and communication to the sales team.
• Audit staff performance for evaluations.
• Maintain budgeted administrative costs.

Skills

Ability to motivate employees to achieve sales KPIs

Ability to handle guest concerns

Ability to interview and staff

Education

High School Diploma

Job description

Ashley is America's largest furniture manufacturer and a global retail leader. We’ve been committed to delivering beautiful, quality home furnishings at an accessible price point for over 75 years. Now, we're evolving our brand to meet the changing lifestyles of today's consumers. This is an exciting time to join the team and make a real impact. You'll be part of a transformation, working with passionate professionals who are reshaping an industry and creating meaningful connections between our products and the lives they enhance.

Position Summary

The General Sales Manager is responsible for the day-to-day operations of the retail store.

Responsibilities

• Oversee all sales KPI’s including but not limited to; volume, margin, closing ratio, sales per guest, bedding and protection.
• Handle all customer-related issues escalated above the Guest Experience Manager or Lead.
• Provide exceptional leadership with timely and effective communication to the sales, guest experience and visual teams.
• Coach members of the staff to build individual and team success in a professional manner.
• Audit the performance of employees in preparation to administer performance evaluations for assigned staff as needed.
• Maintain budgeted administrative costs including wages and supplies.
• Ensure complete and adequate documentation of procedures and tasks completed.
• Complete various report functions in a timely manner.
• Maintain proper staffing levels for each job code in accordance with company set budget levels.
• Prepare and administer performance evaluations for assigned staff.
• Coordinate and execute daily, weekly and monthly staff meetings.
• Work with the Visual Presentation Manager regarding product placement.
• Report changes in policy and other information to staff members.
• Other duties as assigned.

Requirements & Qualifications

• High School Diploma required
• 2 + years working in the retail industry
• 4 + years supervising in a retail industry
• Ability to motivate employees to achieve sales KPI’s
• Ability to handle guest concerns in a timely manner
• Ability to interview and staff retail location

What’s In It for You

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off

Apply today and find your home at Ashley!

Our Core Values

• Honesty & Integrity
• Continuous Improvement/Operational Excellence
• Dirty Fingernail
• Growth Focused

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:

Corporate Social Responsibility

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.

While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.